The Claim Process for Visitor Insurance

Filing claim is a mandatory process for Visitors Insurance. Sending the claimant form along with necessary supporting documents, in a timely manner would speed up the process.  After verification and approval, the insurance company would reimburse the claimant.

Claim handling, filing process, and contact number can also be found on the insurance policy documents.

Here is the procedure to file your claim

Following Illustrations & steps explains the claim process:

	Download Claim form: Download appropriate claim form, from our website and complete it.
	Documents Checklist -Completed claim from. -Clear copy of passport. ( including Visa page, Picture page, Entry and Exit stamps) -Copy of I94 ( If visiting USA) -Copies of all receipts. -Copies of bills, services itemized. -Cover letter ( Brief letter, providing any -special instruction if any.)
	Payments Claims dept will verify the information provided and makes the payment to all eligible claims to appropriate parties.

Filing claims and payments.
You’ll need to send:
1) A completed claim form
2) Copies of the medical bills, and
3) Copy of the passport (pages indicating the name and passport number, the visa status and date of entry).

Keep a copy of all the communications for your record. You have to file the claim within the specified period/date, generally within 90 days from the day of service obtained. Follow up with the process from time to time with the insurance company

Claim Evaluation
The time taken for evaluating a claim is subjective to each case. It may take a few weeks to several months depending on several factors. By proactively providing the required documents, and timely following up with the insurance company, you can speed up the process by minimizing administrative delays.

Payment/Reimbursement
Depending on the various factors including specific insurance company rules, the insurance company can make the payment directly to the hospital/Dr/Facility or may reimburse the payment to the insured or claimant for all approved and qualified claims as per the insurance plan.

Commonly Asked Questions about Claims Process

1) When I went to the doctor, I have paid up- front, how do I claim?
Follow the above mentioned steps, and if the insurance company determines that it is a valid claim, you would be reimbursed.

2) I have paid for my father’s bill. Can I get the payment in my name?
Yes. When filling out the claim form, put your name and information in the claimant information section. If there is no separate space for claimant information, you can include a cover letter with your information.

3) The Hospital has charged the insurance company directly. Do I still need to send a claim form?
Yes. This would make the claim process faster.

Why do you need to file Claim?

Claim Resources

1. Seven Corners Plans (Inbound USA, Inbound Immigrant, Inbound USA, Liaison Continent, Liaison International,Liaison Worldwide,Liaison Majestic)
   
   Send Claims To:  Fax: 317-575-2256
   303 Congressional Boulevard
   Carmel, IN 46032
   Download Claim Form
   
   Check Claim Status: Online | Phone: 800-335-0477 or 317-575-2656
   
2. HCC Medical Insurance Plans (Atlas America,Atlas International etc)
   
   Send Claims To:
   HCC Medical Insurance Plans
   P.O. Box 863
   Indianapolis, Indiana 46206
   Download Claim Form
   
   Check Claim Status: Online | 800-605-2282
   
3. IMG Global Insurance Plans (Visitors Care, Patriot America, Patriot International)
   
   Send Claims To:
   Claims Department
   International Medical Group
   P.O. Box 88500
   Indianapolis, IN 46208-0500
   Phone: 800-628-4664 or 317-655-4500
   Fax: 317-655-4505
   Download Claim Form
   
   Check Claim Status: 800-628-4664 or 317-655-4500

4. TIS Plans (Visit USA, WorldMed,Study USA)
   
   Send Claims To:
   AIG Claim Services
   A&H Claims Department
   P.O. Box 15701
   Wilmington, DE 19850-5701
   Download Claim Form: Visit USA | WorldMed | Study USA
   
   Check Claim Status: 800-551-0824 or 302-661-4176

5. Global Underwriters Plans (Diplomat America,Diplomat LongTerm etc)
   
   Send Claims To:
   AIG Claim Services
   A&H Claims Department
   P. O. Box 15701
   Wilmington, DE 19850-5701
   Download Claim Form 
   
   Check Claim Status: 800-551-0824 or 302-661-4176
6. HTH Worldwide Insurance Plans (Global Preferred Student Health)
   
   Send Claims To:  Fax: 610-293-3529
   International Claim Department
   One Radnor Corporate Center, Suite 100
   Radnor, PA 19087
   Download Claim Form 
   
   Check Claim Status: 800-551-0824 or 302-661-4176