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| Vital Savings on Dental FAQ's |
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Q: Is this a type of insurance?
No. The Vital Savings by Aetna is not insurance. The Program provides Members with access to discounted fees by schedules negotiated by Aetna with the providers. The Program/Aetna does not make payments directly to the providers participating in the Program. Each Member is obligated to pay for all services or products but will receive a discount from the providers who have contracted with the Discount Medical Plan Organization to participate in the Program.
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Q: What are the included features in the Aetna Vital Savings Discount Program?
When you purchase either Vital Savings on Dental or Vital Savings on Pharmacy the following features are included free of charge in that program.
- Vital Savings on Vision
You’ll receive access to discounts on exams, eyeglasses, contact lenses — even LASIK eye surgery — through the Vision One® discount program. Choose from a wide selection of optical centers including Sears, JCPenney®, Target®, participating Pearle Vision® centers and others, as well as selected independent optometrist and ophthalmologist offices.
- Vital Savings on Natural Products and Services
You’ll save on many alternative health-related services —from chiropractic manipulation and acupuncture to massage therapy and nutritional counseling — all at reduced rates. You can also save on vitamins, nutritional supplements and other health-related products.
- Vital Savings on Fitness
You’ll receive access to discounts on membership rates at independent health clubs contracted within the GlobalFit™ network and savings on certain home exercise equipment.
Visit http://www.globalfit.com/fitness for a listing of clubs in your area.
- Discounts on Oral Health Care Products
Save on Sonicare® toothbrushes and a variety of Epic Dental products including gum, mints, toothpastes and mouth rinses that contain xylitol — a natural sweetener designed to stop tooth decay.
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Q. What if I already have insurance?
Discount programs may provide discounts for services not covered by your insurance. Some examples include medication for pre-existing conditions, dental care, vision care, alternative health care, and more. If you currently have insurance, it is important that you evaluate your health needs and insurance coverage to decide if a discount program makes sense for you. |
Q. Who can I sign up?
By choosing the “Family” option, any members of your immediate family can take advantage of the Vital Savings by Aetna discounts. Any new family members can also be signed up. If you sign up for “Single” and want to sign up family members later on, you must change your selection. You can do this online at http://www.vitalsavings.com/ or by calling our toll-free phone number. |
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Q. Can I be denied participation?
No. There are no restrictions on participation regardless of your age or medical condition. |
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Q. Am I required to pay providers when I receive services?
Yes, payment is due at the time of service, unless you have made different payment arrangements directly with the provider. |
Q. How often can I use the discount program? Is there a usage limit?
There are no limits on how often you and your family can use the discount program, as long as your ID card is valid.
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Q: When can I purchase the Discount Card?
Since there are no medical condition restrictions you can prescribe to this program at anytime of your trip, even if you’re already in the US. |
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Q: Where can I find answers to other questions I have?
- Most questions you have can be answered by the program brochure: See Program Brochure
- If you still have questions, please call our support line toll free: 1.866.384.9104
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Specific answers on Vital Savings on Dental |
Q: How does the Vital Savings on Dental discount program work?
Vital Savings on Dental is simple to use. Choose from more than 73,000 dental practices nationwide — one of the country’s largest dental discount networks. Then just show your Vital Savings card at the dentist, and you’ll receive an instant discount off the cost of services. There are no claim forms, no deductibles or co-pays, no age or medical restrictions. And you can use the card as often as you like. |
Q: Is Vital Savings on Dental a cost-efficient alternative to a dental insurance plan?
Yes, when used at participating locations for routine procedures such as cleanings, exams, x-rays and fillings. This is illustrated in the chart below. In addition, Vital Savings on Dental has no waiting periods or pre-existing condition limitations. Savings are available immediately.
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Q: Can I go to a dentist who is not in the Aetna Dental Access® network?
No. Vital Savings discounts are available only when visiting a participating dentist. |
Q: Do all dentists charge the same fee for a procedure? How can I look up dental costs?
No, the discounted fee a dentist charges is based on many factors, including the area in which the dentist practices. Once you sign up for the Vital Savings on Dental program, you can look up the negotiated fees in your area for common dental procedures. Just register for the Aetna NavigatorTM secure, interactive website, and go to the Estimate the Cost of Care tool.
Click here to register for the Aetna Navigator. |
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Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer you policy papers/guidelines and contact the Provider for uptodate information.
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