Q1: Who is eligible to purchase the Inbound Immigrant plan?

Individuals on an immigrant or non-immigrant visa who are residing in the US for a longer period of time. Must purchase Inbound USA within 2 years of arrival in the United States.

Q2: How long can I get coverage for with Inbound Immigrant?

You can initially get coverage for a minimum of 1 month to maximum 12 months. The plan can be extended/renewed up to 5 years.

Q3: What information do I need to purchase this insurance?

Name(s), date of birth, and passport number of the visitor(s).

Q4: I need coverage as soon as possible. When is the earliest I can start coverage?

Your policy can go into effect as early as the next day after you submit your online application.

Q5: Which doctor or hospital can I go to?

Inbound Immigrant is a limited coverage plan and does not have a specific list/network of doctors or hospitals.  That means you can visit any doctor or hospital.

If you would like to find a doctor or hospital in your area you can search here.

Q6: When will I receive my ID card?

The print out of the on-line buying receipt/virtual ID card is the proof of insurance and can be used as an ID card. If applied online and the premium is lower then $100, then you won't be receiving anything in the mail. You can print out the ID card after you purchase the insurance and it will be emailed to you as well. Keep the email safe and keep a printed copy as well.

If your premium is over $100 then you have the option of the ID card sent to your mailing address in addition to the email ID card. If you do not select the mailing option you will NOT receive the ID card in mail. You should receive your insurance package at your mailing address within 5-10 business days of purchase.

Q7: How do I extend/renew or rewrite my insurance coverage?

This plan is renewable/extendable so SevenCorners will send a coverage extension notice to your address of correspondence, advising you that your program is ready to be renewed. A small renewal fee will apply for every renewal. Online renewals must done anytime before the policy expiration date. Once the policy has expired, it is no longer renewable. This means that you must complete another application and submit it to SRI along with premium.

If you would like to change the policy terms like the maximum coverage or deductible, you can let the old policy expire and complete another application where a new policy with take into effect with the new policy terms.

Q8: What is a deductible? Is the deductible per incident or annual?

The deductible is the amount that you, the insured person, pays before the insurance begins to pay for any of the covered expenses.

For the Inbound Immigrant plan the benefits and the deductible is per incident. Which means for every new sickness or injury you pay the deductible again.

Q9: Does Inbound Immigrant cover general check ups and pre-existing conditions?

No. Inbound Immigrant does not cover preventative care and pre-existing conditions.

A Pre-Existing Condition is defined as, “any injury or illness which was contracted or which manifested itself, or for which treatment or medication was prescribed prior to the effective date of this insurance".

Q10: How do I use this insurance?

Please refer to the following article about the policy usage:
Policy Usage: How to use it?

Q11: How do I file a claim?

Please refer to the following article concerning the claim process:
Visitor Insurance Claim Process

Q12: Where can I find answers to other questions I have?

Please refer to the FAQ’s section of this website.  You may also want to look at the knowledge section of this website for lots of informative articles.

If you still  have questions, please call our support line toll free:  1.866.384.9104

You can find all other information you need, like the plan brochure and details, on VisitorsCoverage.com.

• Plan Details: HTML | PDF
• Claim Form - to file a claim
• Plan Extension or Renewal

Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer you policy papers/guidelines and contact the Provider for uptodate information.