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Q1: Am I Eligible
for the Atlas Series?
If you are traveling
outside of your Home Country
and are at least 14 days
old, you are eligible
for coverage. If you are
under age 70, you may
select your Overall Maximum
Limit, ranging from $50,000
to $1,000,000. If you
are age 70 to 79, the
Overall Maximum Limit
available is $50,000.
If you are age 80 or older,
the Overall Maximum Limit
available is $10,000.
The minimum coverage period
is 5 days and the maximum
initial coverage period
is 12 months.
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Q2: Which doctor or
hospital can I go to?
If you are in inside USA,
You can search
for doctor or hospital
in this Provider Directory.
Prefer going to any doctor
or hospital listed under
this PPO network.
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Q3: When will I receive
my ID card?
Atlas plan is online Policy , Once you purchase the policy online you will receive a printable policy online. You can print and cut the paper ID card for your record and use it in the event you go to Doctor or hospital.
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Q4: How do I use this
insurance?
Please refer to the following
article about the policy
usage:
Policy
Usage: How to use it?
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Q5: How do I file
a claim?
Please refer to the following
article concerning the
claim process:
Visitor
Insurance Claim Process
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Q6: What information
do I need to purchase
this information?
Name(s), date of birth,
and passport number of
the visitor(s).
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Q7: When I buy this
plan, do I need to make
the full payment at once
or do I have the option
of paying it on a monthly
basis?
Based on the desired
coverage length you have
selected, you have to
make the full payment
at once.
Since this plan is renewable
you can renew it anytime
you would like to before
the policy expires. There
is a renewable fee of
$5 that’s associated
with the renewal.
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Q8: What is not
covered by this plan?
Click
here for a list of
plan exclusions
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Q9: Where can
I find more details about
coverage and benefits
for this plan?
Click
here for a summary
of plan features and benefit
details
Download
the plan brochure for
complete details 
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Q10: Where can I find
answers to other questions
I have?
Please refer
to the FAQ’s section
of this website.
You may also want to look
at the knowledge
section of this website
for lots of informative
articles.
If you still have
questions, please call
our support line toll
free: 1.866.384.9104
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| Note:
Information
provided here is general
in nature and may change
from time to time. Your
best course of action would
be to refer to your policy
papers/guidelines and contact
the Provider for up-to-date
information. |