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Home > List All Plans > FAQ
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| Atlas America and Atlas International - FAQ |
| The industry-leading Atlas Travel Series now includes many new
benefits, services and features that make it the best option for
individuals and families who travel internationally. The policy now
includes a benefit to be used in case of Natural Disasters and
improved coverage for Incidental Trips Home. This innovative product
also includes coverage for Acts of Terrorism and Complications of
Pregnancy. Non-US citizens traveling outside of the US will benefit
from our updated rating structure. State of the art travel and
emergency medical assistance services are part of every Atlas Travel
Series plan. In addition, the Atlas Travel Series allows you to
extend and/or renew your coverage for up to 36 months. All of this
with the same astonishing service you have come to expect from
MultiNational Underwriters®, the leader in international travel
medical insurance.
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| Why Buy Travel Insurance? |
| The answer is easy. Whether you travel for business or pleasure,
international travel involves risk. You may arrive at your
destination to find that your luggage with personal items has
disappeared. A personal emergency may necessitate your early return
to your Home Country. A medical emergency may require
hospitalization or even air evacuation. In most cases, your existing
insurance will not provide adequate protection for these and other
risks. Without appropriate travel insurance, you may be exposed to
significant financial liability. MultiNational Underwriters® can’t
take the risk out of international travel, but if the unforeseen
happens, we will be there to help you.
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| Am I Eligible for the Atlas Series? |
| If you are traveling outside of your Home Country and are at
least 14 days old, you are eligible for coverage. If you are under
age 70, you may select your Overall Maximum Limit, ranging from
$50,000 to $1,000,000. If you are age 70 to 79, the Overall Maximum
Limit available is $50,000. If you are age 80 or older, the Overall
Maximum Limit available is $10,000. The minimum coverage period is 5
days and the maximum initial coverage period is 12 months.
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When Does Coverage Become Effective and When Does it End? |
| Your coverage becomes effective on the latest of: the moment we
receive your Application and correct premium (if Application and
payment is made online or by fax), 12:01am US Eastern Standard Time
on the date we receive your Application and payment (if Application
and payment is made by mail), the moment you depart from your Home
Country, or 12:01am US Eastern Standard Time on the date you request
on your Application. Your coverage will end on the earliest of:
12:01am US Eastern Standard Time on the last day of the period for
which you have paid a premium, 12:01am US Eastern Standard Time on
the date requested on your Application, or the moment of your
arrival upon return to your Home Country (unless you have started a
Benefit Period or are eligible for Home Country Coverage).
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| Pre-Trip Health and Safety Advisories |
| Call us for current
passport, visa, inoculation and vaccine requirements as well as for
up-to-date travel safety advisories. |
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| Does the Atlas Series Provide any Home Country Coverage? |
Yes. Under certain circumstances, the Atlas Series will provide
limited Home Country Coverage.
Incidental Home Country Coverage - For every 3 months of
coverage purchased, the Atlas Series provides US citizens up to 15
days of incidental coverage for trips to your Home Country.
Incidental visit time must be used within the three-month period
earned, and the member must continue his or her international trip
in order to be eligible for this benefit, which covers Medical
expenses only. Return to your Home Country must not be taken for the
purpose of obtaining treatment of an Illness or Injury that began
while traveling.
Benefit Period Medical Coverage – If you started a Benefit
Period while this insurance was in effect, you are covered for
Medical expenses only for the duration of the Benefit Period,
regardless of whether you are at home or abroad. Your Benefit Period
begins on the first date you receive a diagnosis or treatment of a
covered Illness or Injury while outside your Home Country and lasts
for 180 days.
End of Trip Home Country Medical Coverage – If you are
covered under the Atlas Series and outside of your Home Country
continuously (except for covered Incidental Trips as described
above) for six (6) months or more you may purchase an additional 30
days of End of Trip Home Country Medical Coverage.
Home Country Defined - If you are a US citizen, your Home
Country is the United States, regardless of the location of your
Principal Residence. If you are not a US citizen, your Home Country
is the country where you principally reside and receive regular mail.
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| Which Plan Should I Purchase? |
| All US citizens should purchase Atlas International, which
provides coverage for outside of the United States. Non-US citizens
traveling outside of the US should purchase Atlas International.
Non-US citizens traveling to the United States should purchase Atlas
America.
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| What is Covered? |
All benefits, except Hospital Indemnity, Lost Checked Luggage,
Natural Disaster, Accidental Death & Dismemberment and Common
Carrier Accidental Death, are subject to the Deductible and
Coinsurance. Limits apply to all benefits (See Schedule of Benefits
and Limits):
Medical:
- Inpatient and Outpatient charges made by a Hospital.
- Charges made by a Physician, surgeon, radiologist,
anesthesiologist, and any other medical specialist to whom the
Physician has referred the case.
- Charges made for dressings, sutures, casts or other supplies
prescribed by the attending Physician or specialist, but excluding
nebulizers, oxygen tanks, diabetic supplies and all devices for
repeat use at home.
- Charges for diagnostic testing using radiology,
ultrasonographic or laboratory services.
- Charges for oxygen and other gases and anesthetics and their
administration.
- Charges for prescription drugs for treatment of a covered
Injury or Illness, but not for the replacement of lost, stolen,
damaged, expired or otherwise compromised drugs.
- Charges made by a licensed Extended Care Facility upon direct
transfer from an acute care Hospital.
- Emergency local ambulance transport incurred in connection
with Injury or Illness resulting in inpatient hospitalization.
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| Let us help you when you need help most: |
- Medical Referrals
- Assistance with Prescription Drug Replacement
- Dispatch of a Doctor or Specialist
- Up-to-the-minute travel medical advisories
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| Complications of Pregnancy: |
| Treatment of Complications of Pregnancy during the first 26 weeks
of Pregnancy is covered under this insurance. Complications of
Pregnancy is defined as: Illnesses whose diagnoses are distinct from
Pregnancy, but are adversely affected by Pregnancy or caused by
Pregnancy, and not associated with a normal Pregnancy. This
includes: ectopic Pregnancy, spontaneous abortion, hyperemesis
gravidarum, pre-eclampsia, eclampsia, missed abortion and conditions
of comparable severity.
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| Hospital Indemnity: |
| If you are hospitalized as an Inpatient for treatment of a
covered Illness or Injury, the Atlas Series will provide $100 for
each night you spend in the hospital. This benefit is in addition to
payments for other covered expenses and is not subject to Deductible
or Coinsurance.
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| Acute Onset of a Pre-Existing Condition: |
| If you are a US Citizen under age 70, you are covered for an
Acute Onset of a Pre-existing Condition. Coverage is available up to
$15,000 Maximum for Eligible Medical Expenses and up to $25,000 for
Emergency Medical Evacuation. An Acute Onset of a Pre-existing
Condition is a sudden and unexpected outbreak or recurrence of a
Pre-existing Condition which occurs spontaneously and without
advance warning either in the form of Physician recommendations or
symptoms. Treatment must be obtained within 24 hours of the sudden
and unexpected outbreak or recurrence.
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| Emergency Dental: |
| The following Emergency Dental expenses are covered: Emergency
Dental treatment and Dental surgery necessary to restore or replace
sound natural teeth lost or damaged in an Accident which is covered
under this insurance subject to the Overall Maximum Limit; and
Emergency Dental treatment necessary to resolve acute, spontaneous
and unexpected onset of pain subject to a maximum benefit of $100.
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| Emergency Medical Evacuation: |
| If recommended by your attending Physician, who certifies that
Evacuation is necessary to safeguard your life and that Medically
Necessary treatment is not available locally, and if approved in
advance and coordinated by MultiNational Underwriters, Inc., the
Atlas Series will provide the following benefits: Emergency air
and/or ground transportation to the nearest Hospital that is
qualified to provide the Medically Necessary treatment.
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| Emergency Message Relay |
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We will relay messages to your family, friends and co-workers,
helping you to maintain contact during an emergency. |
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| Emergency Reunion: |
| In the event of a covered Emergency Medical Evacuation, the Atlas
Series will provide the following benefits: The cost of an economy
round-trip air and/or ground transportation ticket for one of your
relatives (parent, spouse, sibling or child age 18 or older) for
transportation to the area where you are hospitalized following
Emergency Medical Evacuation and reasonable expenses for lodging and
meals for your relative, for a period not to exceed 15 days.
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| Return of Minor Children: |
| If you are the only person age 18 or older, traveling with one or
more children under the age of 18, who are also covered by the Atlas
Series, and you are Hospitalized for treatment of a covered Illness
or Injury resulting in the children being left unattended for a
period of time expected to exceed 36 hours, the Atlas Series will
provide the following benefit: The cost of a one-way economy air
and/or ground transportation ticket for each covered child to the
terminal serving the area of Principal Residence of each covered child.
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| Emergency Travel Arrangements |
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When family members need to join you in an emergency,
we can make the arrangements for you. |
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| Terrorism |
The Atlas Series provides Medical coverage for Injuries and
Illnesses resulting from an Act of Terrorism, subject to a $50,000
lifetime maximum, provided all of the following conditions are met:
- The Injury or Illness does not result from chemical, nuclear
or biological weapons or events.
- You have no direct or indirect involvement in the Act of
Terrorism.
- The Act of Terrorism is not in a country or location where the
United States government has issued a travel warning that has been
in effect within the 6 months prior to your date of arrival.
- You have not unreasonably failed or refused to depart a
country or location following the date a warning to leave that
country or location is issued by the United States government.
An Act of Terrorism is defined as: an act, including but not
limited to, the use of force or violence and/or the threat thereof,
of any person or group(s) of persons, whether acting alone or on
behalf of or in connection with any organization(s) or government(s)
committed for political, religious, ideological or similar purposes
including the intention to influence any government and/or to put
the public, or any section of the public, in fear.
For additional benefits covering Acts of Terrorism, including
high limit AD&D and Permanent Total Disability coverage, review
the MultiNational Accident Plan (MAP). Contact your representative
for additional information about this exciting new product offered
by MultiNational Underwriters®
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| Accidental Death and Dismemberment: |
In the event of your Accidental Death (except
while traveling on a common carrier) or Dismemberment resulting from
a covered Injury, the Atlas Series will provide the following
benefit:
- Accidental Death – Principal Sum to the Beneficiary designated on your Application
- Loss of 2 eyes or 2 or more limbs – Principal Sum to you
- Loss of 1 eye or 1 limb – One Half of the Principal Sum to you
| Age |
Principal Sum |
| 14 days to 17 years |
$5,000 |
| 18 to 69 |
$25,000 |
| 70 to 74 |
$12,500 |
| 75+ |
$6,250 |
The Accidental Death and Dismemberment benefit is not available
for losses incurred during participation in a Hazardous Sport or in
respect to losses resulting from an Act of Terrorism.
Common
Carrier Accidental Death:
In the event of your Accidental Death while traveling on board a
commercial common carrier, the Atlas Series will provide the
following benefit: Principal Sum of $50,000 ($25,000 for children
under age 18), subject to a maximum of $250,000 per family, to the
Beneficiary designated on your Application. This benefit is not
available in respect to losses resulting from an Act of
Terrorism.
Repatriation of Remains:
In the event of a covered Injury or Illness resulting in your
death, the Atlas Series will provide the following benefit: Air
and/or ground transportation of bodily remains or ashes to the area
of your Principal Residence, and reasonable costs of preparation of
your remains necessary for transportation.
Natural Disaster:
In the event of natural disaster (hurricane, flood, tornado,
tsunami, etc) the Atlas Series will provide up to $100 a day for 5
days if the member is Displaced from planned, paid accommodations
due to evacuation from forecasted disaster or following a disaster
strike. Displaced is defined as required to depart the destination
due to an evacuation ordered by prevailing authorities. Proof of
paid accommodations must be submitted at time of claim.
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| Emergency Cash Transfers |
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We will assist you in arranging and obtaining cash transfers
anywhere in the world. |
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| Lost Passport or
Travel Documents Assistance |
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Losing important documents is extremely troublesome.
We can help you notify the appropriate authorities
for assistance with replacement of documents. |
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Trip Interruption:
- If, after you have departed, you learn of the death of a parent, spouse, sibling
or child, or you learn of the substantial destruction of your Principal Residence
by fire or weather, the Atlas Series will provide the following benefit: The cost of an economy
one way air and/or ground transportation ticket for you to the area of your Principal Residence; or
- If, following a covered Emergency Medical Evacuation, the attending Physician states
that it is Medically Necessary for your return to your Home Country or to the area from
which you were initially evacuated for continued treatment, recuperation and recovery, the Atlas Series
will provide the following benefit: The cost of a one-way economy air and/or ground
transportation ticket for your transportation from the area where you were hospitalized
following the Emergency Evacuation, to the area where you were initially evacuated from,
or to the terminal serving the area of your Principal Residence.
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| Livetravel Services |
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We will make emergency travel and itinerary
changes for you including rebooking flights, hotel reservations
and ground transportation arrangements. |
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Lost Checked Luggage:
In the event your checked luggage is permanently lost by the
carrier, the Atlas Plan will provide the following benefit: Up to
$250 for replacement of clothes and personal hygiene items, not to
exceed $50 for any one item. You must file a formal claim with the
transportation provider and provide copies of all claim forms and
proof that the transportation provider has paid you its normal
reimbursement for the lost checked luggage.
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| BagTrak |
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We are the industry leaders in tracking lost, checked
baggage. We will help you locate your lost checked
baggage and deliver it to you anywhere in the world. |
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| Travel Assistance |
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All Travel Assistance Services are available to you 24 hours
a day, 7 days a week while your Atlas plan is in effect.
In addition to the services already described, the following
services are included: |
- Embassy and consulate referrals
- Legal and accounting referrals
- Bail bond assistance
- Translation and interpretation assistance
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Atlas Travel Assistance Services are not insurance
benefits, and provision of any Assistance Service is not
a guarantee of any other benefit under the Atlas Series. |
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Schedule of Benefits and Limits
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| Deductibles: |
$0, $100, $250, $500, $1,000 or $2,500 per Certificate Period |
| Coinsurance – Claims incurred in US or Canada: |
For the Certificate Period, Underwriters will pay 80% of the next $5,000 of Eligible Expenses after the Deductible,
then 100% to the Overall Maximum Limit |
| Coinsurance – Claims incurred outside US or Canada: |
For the Certificate Period, Underwriters
will pay 100% of Eligible Expenses after the Deductible up to the Overall Maximum Limit |
| Hospital Room and Board: |
Average Semi-private room rate, including nursing services |
| Local Ambulance: |
Usual, Reasonable and Customary charges |
| Hospital Indemnity: |
$100 per day (not subject to Deductible or Coinsurance) |
| Intensive Care Unit: |
Usual, Reasonable and Customary charges |
| Outpatient Treatment: |
Usual, Reasonable and Customary charges |
| Acute Onset of Pre-existing Condition: |
$15,000 limit per Certificate Period for
Eligible Medical Expenses
$25,000 limit per Certificate
Period for Emergency Medical Evacuation (only available to US Citizens under age 70) |
| Physical Therapy: |
$50 per visit |
| All Other Eligible Medical Expenses: |
Usual, Reasonable and Customary charges |
| Emergency Dental: |
Accident – Overall Maximum Limit
Acute Onset of Pain – $100 limit per Certificate Period |
| Emergency Medical Evacuation: |
Overall Maximum Limit |
| Emergency Reunion: |
$15,000 limit per Certificate Period |
| Return of Minor Children: |
$5,000 limit per Certificate Period |
| Terrorism: |
$50,000 Maximum Lifetime Limit, Medical Expenses only |
| Accidental Death and Dismemberment: |
Principal Sum
$25,000 Adults age
18-69
$12,500 Adults age 70-74
$ 6,250 Adults age 75 and
above
$ 5,000 Children age 17 and below |
| Common Carrier Accidental Death: |
$50,000 per adult, $25,000 children under age 18; $250,000 Maximum per family |
| Repatriation of Remains: |
Overall Maximum Limit |
| Natural Disaster Benefit: |
Up to $100 a day for 5 days when Displaced from planned,
paid accommodations due to evacuation from forecasted disaster or following a disaster strike |
| Trip Interruption: |
$5,000 limit per Certificate Period |
| Lost Checked Luggage: |
$250 limit per Certificate Period (not subject to Deductible or Coinsurance) |
| Hospital Pre-Notification Penalty: |
50% of Eligible Medical Expenses |
| Optional Hazardous Sports Rider: |
Overall Maximum Limit |
| Overall Maximum Limit per Certificate
Period (includes all benefits except Accidental Death and
Dismemberment and Common Carrier Accidental Death): |
Age 14 days to 69 - $50,000, $100,000,
$250,000, $500,000 or $1,000,000; Age 70 to 79 - $50,000; Age
80 or older - $10,000 |
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| What Is Excluded? |
The following charges, treatments, surgeries, medications,
conditions and circumstances are excluded:
- Pre-existing Conditions – Charges resulting directly or
indirectly from any Pre-existing Condition are excluded from this
insurance. If you are a US citizen under age 70, you are covered
for Medical and Emergency Evacuation charges resulting from an
Acute Onset of a Pre-existing Condition, up to the limit set forth
in the Schedule of Benefits and Limits. A Pre-existing Condition
is any Illness, Injury or medical condition or chronic or
recurring Illness or Injury or medical condition, including any
associated complications or consequences, which existed at or
during the 2 years immediately preceding your Effective date. An
Acute Onset is a sudden and unexpected outbreak or recurrence of a
Pre-existing Condition, that occurs spontaneously and without
advance warning either in the form of Physician recommendations or
symptoms. Treatment must be obtained within 24 hours of the sudden
and unexpected outbreak or recurrence.
- Treatment for or related to any congenital condition.
- Routine pre-natal care, childbirth, care of newborns,
post-natal care, birth control, artificial insemination,
infertility, impotency or sexual dysfunction, sterilization or
reversal thereof.
- False labor, edema, prolonged labor, prescribed rest during
the period of Pregnancy, morning sickness and conditions of
comparable severity associated with management of a difficult
Pregnancy, and not constituting a medically distinct Complication
of Pregnancy, and all charges related to Pregnancy after the 26th
week of Pregnancy.
- Mental Health Disorders or Substance Abuse.
- Charges which are not incurred during the Certificate Period
or the applicable Benefit Period, and charges which are not
presented to Underwriters for payment within 60 days from the end
of the Certificate Period or the applicable Benefit Period.
- Charges for use of Emergency Room within the US for treatment
of Illness unless the patient is directly admitted to the Hospital
as Inpatient for further treatment of that Illness.
- Not Medically Necessary and administered or ordered by a
Physician.
- Provided at no cost, by a family member, or by a person who
ordinarily resides with you, or which are attributable to or
recoverable from any other party including government-sponsored
plans.
- Charges which exceed Usual, Reasonable and Customary.
- Investigational, Experimental or for Research purposes.
- While confined primarily to receive Custodial Care,
Educational or Rehabilitative care.
- Venereal Disease, AIDS or ARC.
- Treatment by a Chiropractor.
- Diseases of the skin.
- Dental treatment, including treatment of the temporomandibular
joint, except for Emergency Dental treatment necessary to replace
sound natural teeth lost or damaged in an Accident covered
hereunder or for the relief of acute, spontaneous and unexpected
onset of pain.
- Eyeglasses, vision exams, contact lenses, hearing tests,
hearing aids, hearing implants, eye refraction, visual therapy,
orthoptics or visual eye training or eye surgery (including
cataract surgery and radial keratotomy) or for any examination or
fitting related to these devices or procedures.
- Injury sustained while taking part in the following
activities: Amateur or professional sports or athletics, except
this does not include Amateur sports or athletics which are
non-contact and undertaken solely for leisure, recreational,
entertainment or fitness purposes unless such sports or athletics
are otherwise excluded by this provision. The following are
excluded: Mountaineering where ropes or guides are normally used
or at elevations of 4,500 meters or higher. Aviation, except when
traveling solely as a passenger in a commercial aircraft. Hang
gliding, sky diving, parachuting or bungee jumping; Snow skiing or
snowboarding, except for recreational downhill and/or
cross-country snow skiing or snowboarding (no cover provided
whilst skiing away from prepared and marked in-bound territories
and/or against the advice of the local ski school or local
authoritative body); Racing by any animal or motorized vehicle;
and spelunking; and subaqua pursuits involving underwater
breathing apparatus unless NAUI/PADI certified, accompanied by a
certified instructor, and at depths of less than 10 meters; jet
skiing; and any other sport or athletic activity which is
undertaken for thrill seeking and exposes you to abnormal or
extreme risk of injury.
- Injury sustained while under the influence of or due wholly or
partly to the effects of intoxicating liquor or drugs other than
drugs taken in accordance with treatment prescribed and directed
by a Physician but not for the treatment of Substance Abuse.
- Willfully self-inflicted Injury or Illness and immunizations
and Routine Physical Exams.
- The Deductible, Coinsurance and charges which are not included
as Eligible Expenses as described in the Master Policy, and
charges which exceed the limits set forth in the Schedule of
Benefits and Limits.
- Treatment required as a result of complications or
consequences of a treatment or condition not covered hereunder.
- Charges for travel or accommodations, except as provided for
in the Local Ambulance, Emergency Medical Evacuation, Repatriation
of Remains, Emergency Reunion and Trip Interruption sections of
this insurance.
- Treatment incurred as a result of exposure to non-medical
nuclear radiation and/or radioactive material(s).
- Organ or tissue transplants or related services.
- Acts of Terrorism, except as provided for herein, war,
insurrection, riot or any variation thereof.
This is a summary of exclusions. For more details, or for a complete copy of
the Master Policy, contact MultiNational Underwriters®
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| What if I Plan to Participate in a Sport or Athletic Activity that is Excluded? |
| The Optional Hazardous Sports Rider is available for the
adventurous traveler. This Rider adds coverage for the Amateur
sports listed in exclusion #18. The maximum coverage under this
rider is the Overall Maximum Limit you select. The Accidental Death
and Dismemberment benefit is deleted during the course of the activity. |
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| What are the Pre-notification Requirements? |
| All Hospitalizations, Surgeries, Emergency Evacuations,
Emergency Reunions, Trip Interruptions, Repatriation of Remains,
Computerized Tomography (CAT Scan) and Magnetic Resonance Imaging
(MRI) must be Pre-notified. Simply call, or have your Physician
call, MultiNational Underwriters® with all information relative to
your claim. You may also pre-notify by submitting details through
Client Zone. Be sure to have your ID number available. If you do not
Pre-notify, medical expenses will be reduced by 50% and all other
expenses will be forfeited.
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| Who is the Plan Administrator? |
| MultiNational Underwriters®, headquartered in Indianapolis,
Indiana, is a full service organization offering a comprehensive
portfolio of insurance products designed specifically to address the
insurance needs of international travelers. As the flagship company
of the Noel Group, we benefit from the experience of a corporate
leadership team that covers over 6 million travelers a year. Our
international claims specialists, medical professionals and client
relations specialists are available 24 hours a day, 7 days a week to
answer your questions and respond to your needs. Whether you have
lost your luggage or are in need of Emergency Medical Evacuation,
you will find our service team to be prompt, compassionate, and highly professional.
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| Who is the Insurer? |
| Lloyd’s, the largest and oldest insurance market in the world,
is the insurer of the Atlas Series. Rated A (Superior) by AM Best
Company and A (Strong) by Standard and Poor’s, Lloyd’s provides
financial strength and security that is unparalleled in the
worldwide insurance market. Lloyd’s is recognized as a market leader
in the accident and health insurance arena and is well-known for its
innovative products and services. Presently, Lloyd’s provides
accident and health insurance to millions of individuals in almost every country of the world.
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| How do I Extend or Renew my Coverage? |
You may extend your coverage (5 day minimum) up to a maximum of
12 months. Provided there is no break in coverage, you will not be
required to re-satisfy your Deductible, Coinsurance or Pre-existing
Condition provision.
After 12 months of continuous coverage, individuals covered under
Atlas International may renew their coverage for up to 12 additional
months. If 24 months of continuous coverage is maintained, a final
period of up to 12 months may be purchased. Deductible and
Coinsurance must be re-satisfied as of each renewal date.
After 36 months of continuous coverage or any break in coverage,
a new plan must be purchased. A new Application is required and you
must re-satisfy your Deductible, Coinsurance and Pre-existing
Condition provisions.
Extensions or Renewals must be made online with payment by credit
card. For additional information on Extending or Renewing your plan,
please visit Client Zone.
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| Client Relations |
Whether you have misplaced your ID card or benefit booklet, need
assistance with a claim, or have a question about benefits, MNU is
always ready to respond. Frequently, these and other issues can be
addressed with a short visit to Client Zone. Client Zone is an
online account management and resource tool that allows you to:
- Change personal information
- Renew coverage and reprint ID cards
- Obtain details about claim filing, including downloading necessary forms
- Pre-Notify for certain medical procedures and hospitalizations
- Locate providers within the PPO Network
- Study destination, weather and travel security information using our Travel Intelligence and Planning System (TIPS)
- Access health and wellness information
- View and download brochures, obtain policy information, or get quotes for other products offered by MultiNational Underwriters®
You may access client zone at https://zone.mnui.com/clientzone/
At times, there is simply no substitute for human intervention.
MNU’s Client Relations team is available 24 hours a day, 7 days a
week to answer your questions and may be reached at no cost through
our Worldwide 800 numbers. Immediate support is available in several
languages and can be provided in many others with the assistance of
a translator. If a translator is needed, the MNU Client Relations
Specialist will arrange one. You may contact Client Relations by
e-mail via insurance@mnui.com or by phoning 800-605-2282 or
317-262-2132 (collect calls accepted).
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| Privacy Policy |
| MultiNational Underwriters® respects individual privacy and
values the confidence of its customers, employees, consumers,
business associates, and others. Please contact us or visit our
website to obtain a full version of our Privacy Policy.
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| Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer you pocliy papers/guidlines and contact the Provider for uptodate information. |
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