Visitor insurance plans available on this website are cancellable. However, the refund and cancellation procedure is different for each company. While some companies allow you to cancel the policy before its start date, others allow you to cancel the policy and get the refund on a prorated basis only, provided no claim is submitted. Please read respective policy document and brochure for complete and accurate details and terms on cancellation.

How to Cancel

Send an email to: support@visitorscoverage.com
With the subject: Request for Cancellation, Policy # [provide the policy number]

Include complete details including policy number, date of purchase, and the reason for plan cancellation. Upon receipt of this information we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.

NOTE : Add the following authorization, If you are not the policy holder yourself and communicating on behalf of the policy holder.

I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured.


Please Note:

Once the policy is effective, the expiry date cannot be altered or reduced.
1. If you want to reduce the coverage length, it will be considered as cancellation request. You need to make a written request for cancellation effective from the day you want, and any refund etc. if any, will be processed as per the policy cancellation terms.
2. If you want to Increase the length of coverage, you may do so, by using the policy renewal process and if it is permitted by the policy, and it is eligible for renewal, you may be able to do so.

Following is the information about cancellation and refund policies for different insurance companies and plans:

Seven Corners


Inbound USA Inbound guest Liaison international
Liaison majestic Continent Plan A Continent Plan B
Liaison worldwide Inbound Immigrant Inbound Choice Insurance

All plans offered by Seven Corners like Inbound USA, Travelers Liberty, Liaison International, Liaison Continent, Liaison Majestic, Inbound Immigrant, and Inbound Hospital, are cancelable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $25 is applicable.

Travel Insurance Services (TIS)

Visit USA World Med Plan

All plans offered by TIS like Visit-USA and World-Med insurance plans are cancelable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date). There is a $20 cancellation fee applied for cancellation requests.
  • After the effective date the premium cannot be refunded.

Global Underwriters (GU)

Diplomat America

All plans offered by GU like Diplomat America insurance plans are cancellable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date). There is $25 cancellation fee applied for cancellation requests.
  • After the effective date the premium cannot be refunded.

HCC Medical Insurance Services

Atlas America Atlas International visitorsecure

All plans offered by HCCMIS like Atlas America and Atlas International insurance plan are cancellable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $25 is applicable.

IMG Insurance

visitors care Patriot America Patriot Platinum

All plans offered by IMG like Visitors Care ,Patriot America and Patriot Platinum insurance plan are cancellable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for Visitors Care Plan cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $25 is applicable.
  • Monthly refund is possible for Patriot America and patriot platinum for cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $50 is applicable.

Trawick International

Safe Travels USA Safe Travels International

All plans offered by Trawick International like Safe Travels USA and Safe Travels International insurance plan are cancellable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for cancellation request received after policy effective date, only if no claim has been filed. A cancellation fee of $10 is applicable.

Call: 1-866-384-9104, if need any help with page.