Cancel Visitor Insurance Policy

Visitor insurance plans available on this website are cancellable. However, the refund and cancellation procedure is different for each company. While some companies allow you to cancel the policy before its start date, others allow you to cancel the policy and get the refund on a prorated basis only, provided no claim is submitted. Please read respective policy document and brochure for complete and accurate details and terms on cancellation.

How to Cancel

Send an email to: support@visitorscoverage.com
With the subject: Request for Cancellation, Policy # [provide the policy number]

Include complete details including policy number, date of purchase, and the reason for plan cancellation. Upon receipt of this information we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.

NOTE : Add the following authorization, If you are not the policy holder yourself and communicating on behalf of the policy holder.

I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured.

Please Note:

Once the policy is effective, the expiry date cannot be altered or reduced.
1. If you want to reduce the coverage length, it will be considered as cancellation request. You need to make a written request for cancellation effective from the day you want, and any refund etc. if any, will be processed as per the policy cancellation terms.
2. If you want to Increase the length of coverage, you may do so, by using the policy renewal process and if it is permitted by the policy, and it is eligible for renewal, you may be able to do so.

Following is the information about cancellation and refund policies for different insurance companies and plans:


Seven Corners

If for any reason you must cancel your Seven Corners Insurance policy, you may request to do so and receive a full refund as long as your cancellation request is received prior to the policy effective date. All plans offered by Seven Corners are cancellable subject to the below provisions:

  • A full refund may be considered if requested before the policy effective date (start date).
  • Round Trip requires that you cancel your policy within 10 days of purchase (and before starting your trip).
  • Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
  • A cancellation fee of $25 is applicable.

IMG Insurance

Customers who are for any reason not satisfied with their IMG Insurance policy may request to cancel the policy by submitting a written request before the policy effective date. All plans offered by IMG are cancellable subject to below provisions:

  • A full refund may be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for Visitors Care Plan cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $25 is applicable.
  • Monthly refunds are considered for Patriot America and Patriot Platinum plans if the cancellation request is received after policy effective date and no claim has been filed. A cancellation fee of $50 is applicable.
  • If you have filed claims, your premium is non-refundable.

HCC Medical Insurance Services

If you are not satisfied with your HCCMIS Insurance plan, you may cancel your policy by submitting a cancellation request. All plans offered by HCCMIS are cancelable subject to the below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
  • A cancellation fee of $25 is applicable.

Trawick International

Customers who are not satisfied with their Trawick International plan may submit a written request to cancel their policy. Trawick International will consider a refund of the total plan cost minus the processing fee. All plans offered by Trawick International are cancellable subject to the below provisions:

  • A full refund may be considered if the cancellation request is received before the policy effective date (start date).
  • If cancellation request is received after the policy effective date, only the unused portion of the plan cost may be refunded.
  • Prorated refund is possible for cancellation request received after policy effective date, only if no claim has been filed.
  • A cancellation fee of $10 is applicable.

Travel Insurance Services (TIS)

If you are not satisifed with your TIS insurance policy, you may request to cancel your policy by making a written request before the policy effective date. TIS does not offer refunds for cancellation requests received after the policy effective date, and partial refunds are not available. All plans offered by TIS are cancellable subject to the below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
  • A cancellation fee of $25 is applicable.

Global Underwriters (GU)

Customers who have purchased a policy from Global Underwriters and are not fully satisfied with their plan may request to cancel their policy. All plans offered by Global Underwriters are cancelable subject to below provisions:

  • A full refund can be considered if requested before the policy effective date (start date).
  • After the effective date, the premium cannot be refunded.
  • A cancellation fee of $25 is applicable.

Petersen International Underwriters (PIU)

Should you need to cancel your Peterson International Underwriters policy, you may do so by submitting a cancelation request. A full refund of the policy may be considered if cancelled before the policy start date but may not be cancelable after the affective date. All plans offered by Peterson International Underwriters subject to the below provisions:

  • Bridge Plan has a monthly installment payment option that can be cancelled at any time.
  • International Major Medical not cancellable after policy effective date.
  • If paid in full, a pro-rated monthly refund may be available for Short Term Major Medical if cancelled after the policy start date.