I purchased a policy and did not receive any documents. Where can I find these?

We're sorry you did not receive your policy documents. Sometimes, the email ends up being filed into customers' junk mail folders. If you cannot locate your policy in your inbox, kindly email us the following information at support@visitorscoverage.com so that we can locate your policy and resend the documentation:

1. What is the full name and DOB of the insured?

2. What policy did you purchase?

3. When did you purchase the policy?

Once we have this information, we can assist you promptly. 

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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our terms and conditions and user agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.