1-866-384-9104The International Major Medical policy is cancelable. There are certain clauses attached to the cancellation policy:
If cancelled before the effective date:
- If the policy is canceled before it becomes effective, you are eligible for a full refund.
If cancelled after the effective date:
- If the policy is purchased through a paper application and has installment payment option, it may be canceled anytime. In this situation, no cancellation fee is charged even if the cancellation occurs after the plan effective date. For instance, you may buy a paper policy effective for 3 months from 1st of January to 31st of March, where the premium is automatically deducted on the 1st of each month from your bank account. If you file a request for cancellation on 16th of January, the premiums of February and March will not be deducted from your account and you will not be charged any cancellation fee.
- Policies purchased online cannot be cancelled, and are not eligible for refund after the policy effective date.
How to cancel:
The policy holder must send a written request to cancel the policy. The written request can be sent via email.
Send an email to: support@visitorscoverage.com
Subject line: Request for Cancellation, Policy # [provide the policy number]
Provide complete details including policy number, date of purchase, and the reason for plan cancellation.
Upon receiving this information, we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.
NOTE: If you are not the policy holder and are communicating on behalf of the policy holder, add the following authorization:
"I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured."
