Round Trip Insurance Cancellation & Refund Policy

The insurance company will consider refunding your total insurance premium if the cancellation request is made within 10 days of purchase Roundtrip Elite or Roundtrip Economy, or within 14 days of purchasing Roundtrip Choice or Roundtrip Basic. You must have not started your trip or filed a claim.

How to Cancel

You can cancel your visitors insurance policy with the following steps:

1. Sign in to the Customer Portal using the policy number and the primary insured's date of birth

2. Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation

3. Allow 7-10 business days for processing and refund

Estimate Refund

How much refund would I receive?

Enter your policy id and select a date on which you would like to cancel the policy to see your estimated refund.

We weren't able to locate this policy id. Please enter it exactly as shown in your policy.

If Cancelled Before the Effective Date

You can get a full refund if the cancellation is done within 10 days of initial purchase or before the coverage begins

If Cancelled After the Effective Date

No Refund available after Policy start date


A refund amount, if any, will be refunded the same way it was paid. If you made the payment using a credit card, the refund will go back to the same credit card.