Student Secure Insurance Cancellation

The Student Secure travel medical insurance policy is cancellable.

How to Cancel

You can cancel your visitors insurance policy with the following steps:

1. Sign in to the Customer Portal using the policy number and the primary insured's date of birth

2. Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation.

3. Allow 7-10 business days for processing and refund.

Estimate Refund

How much refund would I receive?

Enter your policy id and select a date on which you would like to cancel the policy to see your estimated refund.

We weren't able to locate this policy id. Please enter it exactly as shown in your policy.

If Cancelled Before the Effective Date

You will receive a full refund if cancelled before the policy start date.

If Cancelled After the Effective Date

A refund is only possible if no claims have been made. Additionally, only full month refunds can be granted. For example, if you cancel on March 17, you will only be refunded starting in April, and only if you have purchased a full month's worth of coverage.

A $25 cancellation fee is applicable for any policy cancelled after the effective date.


A refund amount, if any, will be refunded the same way it was paid. If you made the payment using a credit card, the refund will be processed back to the original card payment on file.