Inbound USA Insurance: Claims Process and Information

This plan has been discontinued as of January 30, 2020. Consider the new and improved plan: Inbound USA Choice.. Existing policyholders are eligible to renew their current plan until April 12, 2020. For questions, reach out to

Which doctor or hospital can you go to?

With the Inbound USA Insurance policy, you can go to any doctor or service provider of your choice.

How much is covered and what are the benefits?

Read your policy document [Description of Coverage] carefully to know the limits, benefits, and exclusions. In some cases, pre-certification may be required.

What is the Payment and Claim process?

For traveler insurance plans, direct billing is never guaranteed. The billing process is the discretion of the providers. Depending on their billing practices, the providers can either directly bill the insurance company Seven Corners, or send the bills to you. They could also ask you to pay up front, and get reimbursed from the insurance company. The claim process is mandatory, whether the providers directly bill Seven Corners or ask you to pay. You would need to report and file claims with Seven Corners within 90 days of taking the services.

Reporting and filing the claim:

All claims must be submitted in writing along with supporting documents and receipts.
Supporting documents include the ID of insured, copy of insured's passport, and copies of all receipts, bills, itemized services, and a cover letter.

Contact Information for Inbound USA Insurance

  • Att. Claims Department,303 Congressional Boulevard, Carmel, IN 46032
  • 317-575-225
Check Status

To learn about the claims process, please visit our support section - Visitors Insurance Claims Procedure