Inbound USA Insurance: Claims Process and Claim Filing Information

Which Doctor of hospital you can go to?

With Inbound USA Insurance policy, you can go to any doctor or service provider of your choice.

How much is covered and what are the benefits?

Read your policy document [Description of Coverage] carefully to know the limits, benefits, and exclusions. In some cases a Pre certification may be required.

What is the Payment and Claim process?

For traveler insurance plans, direct billing is never guaranteed. The billing process is the discretion of the providers. Depending on their billing practices, the providers can either directly bill the insurance company Seven Corners, or send the bills to you. They could also ask you to pay up front, and get reimbursed from the insurance company. The claim process is mandatory, whether the providers directly bill Seven Corners or ask you to pay. You would need to report and file claims with Seven Corners within 90 days of taking the services.

Reporting and filing the claim:

All claims must be submitted in writing along with supporting documents and receipts.
Supporting documents include the ID of insured, copy of insured's passport, and copies of all receipts, bills, itemized services, and a cover letter.
Download the Claim Form: Download Inbound USA Insurance Claims Form

Complete and Submit Claim Form to:
Mailing Address:
Att. Claims Department
303 Congressional Boulevard, Carmel, IN 46032
Or Fax it to: 317-575-2256

Check the Status of Your Claims:

Online: Check Status Online | via Phone: 800-335-0477 or 317-575-2656 | via email:

To learn about the claims process, please visit our support section - Visitors Insurance Claims Procedure

Information provided here is high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.
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