Collegiate Care Insurance - Budget Plan FAQs |
Q: Who is eligible to buy Collegiate Care plans? You are eligible for this coverage in the USA, if you have a current passport or visa and are temporarily residing outside your home country/country of permanent residence while actively engaged in education or research activities. You are "actively engaged" in education, teaching or research activities if you are one of the following: F1/J1 valid Visa holder; For purposes of this insurance, if the Eligible Person's home country or country of permanent residence (passport country) is different from the Eligible Person's country of permanent residence (location in which the Eligible Person permanently resides), the Eligible Person will not be covered in either location. Permanent residents (green card holders) and US Citizens are not eligible for coverage under this Policy. Home study, correspondence, internet classes and television courses do not fulfill the eligibility requirements. |
Q: Do I have to be a full-time student to purchase your Collegiate Care Insurance? Yes, to be eligible for Student Secure you must be Undergraduate - registered for and attending classes on full-time basis; Graduate Student; Scholar or researcher who is invited by an educational organization; Student involved in education, educational activities, or research related activities.
Students must actively attend classes for at least the first 31 calendar days after the date for which coverage is purchased. |
| Q : What are the differences between Collegiate Care Standard, Preferred and Premier plans? Below are the main differences between the 3 plans: | Standard | Preferred | Premier | Policy maximum Per Injury or Sickness | 100,000 | $250,000 | $500,000 | Deductible | $50 if first treated by the Student Health Center.
$100 if not first treated by the Student Health Center. | $50 if first treated by the Student Health Center.
$100 if not first treated by the Student Health Center. | $0 if first treated by the Student Health Center.
$100 if not first treated by the Student Health Center. | Coverage | 80% to Plan Maximum | 80% of the first $10,000, then 100% to Plan Maximum | 80% of the first $10,000, then 100% to Plan Maximum | Pregnancy | Not Covered | Covered | Covered | Emergency Reunion | $5,000 | $5,000 | $10,000 | |
Q: Are a student's dependents eligible for coverage? Your spouse and dependent children are also eligible for coverage if accompanying you and
enrolled on your policy. |
| Q: How will my proof of insurance be sent to me? If you apply online, the application process generally takes about 10 minutes. If you submit an application by e-mail, fax or mail, it will be processed by the second business day that the completed application and correct premium are received. |
Q: When I apply online, when do I get my fulfillment? Your fulfillment is your policy information. When you apply online for your policy, your fulfillment will be available in your Web browser immediately following the successful purchase of the plan. A copy of the fulfillment will also be sent to the e-mail address you provided on the application. Your fulfillment will include: a summary of benefits, name(s) of policy member(s), ID cards, receipt, and the description of coverage. |
| Q: I need coverage to begin as soon as possible. Is it possible for my Collegiate Care policy to go into effect the day I enroll? No, however, your policy can go into effect as soon as one day after you enroll online. |
Q: Can I renew my coverage?
Yes, you can renew the coverage up to 1 year. You must actively attend classes for at least the first 31 calendar days after the date for which coverage is purchased and be enrolled in class at each renewal. Only monthly renewal is possible |
| Q: Can I cancel my coverage?
Refund is available if cancelled before start date. After effective date NO REFUND AVAILABLE. |
Q: Does Collegiate Care Insurance cover Pre-Existing Conditions? After 12 months of continuous coverage, Collegiate Care will provide benefits for pre-existing condition. If you receive treatment or service for a Pre-Existing Condition: a) No benefits will be paid for such condition until the day after a 12 consecutive month period has passed from your effective date; and b) The plan will pay only for Covered Expenses incurred after such 12 consecutive month period. The Pre-existing Condition Waiting Period will be reduced by the aggregate period of credible coverage if the Credible Coverage was continuous to a date not more than 63 days before the Effective Date of coverage. Payment will be in accord with the provisions of this plan. If you have a lapse in coverage for more than 63 days, the Pre-existing Condition Waiting Period will have to be satisfied again |
Q: After graduation, I plan to remain in the U.S. for practical training. Am I still eligible for coverage under Collegiate Care plans? No. Once you graduate and are no longer attending school, you are no longer eligible for Collegiate Care plans. You should instead enroll in an insurance Plan for Visitors to the U.S. |
Q: After I submitted my Enrollment online, I realized I entered the wrong personal information. What should I do? Send any corrections to us in writing by email to: support@visitorscoverage.com, or by fax or mail and we will confirm the changes. When sending correspondence, please include a daytime phone number and reference your Transaction Number.
Contact Information: Email: support@visitorscoverage.com
Fax: +1 (408) 496-1090
Mail: Maxn Insurance Services, 2350, Mission College Blvd., Suite 1140, Santa Clara, CA 95054, USA
Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer you policy papers/guidelines and contact the Provider for update information. |
1-866-384-9104
| Plan FAQs 
