IMG is one of our core providers for travel and trip insurance products. If you have an existing plan from IMG or are looking to purchase one, you may have questions about what is covered by this company when it comes to the 2020 global coronavirus pandemic. We have compiled a list with some answers about IMG’s responses to COVID-19 and what you can expect to be covered by a travel medical or trip insurance plan.

Most of IMG’s travel medical plans (including long-term and short-term plans) provide coverage for COVID-19 related care if you have purchased and entered the destination country prior to either:

  • The CDC issuing a Warning Level 3 (avoid nonessential travel) for your Destination Country; or
  • A government agency of your Home Country publishing or issuing a Travel Warning or Emergency Travel Advisory regarding your Destination Country. Eligible Medical Expenses that may be considered for coverage include, but are not limited to, charges for illness, injury or medical evacuation.

There is no coverage if you have not departed your Home Country/Country of Residence and not entered the destination country prior to either:

  • The CDC issuing a Warning Level 3 (avoid nonessential travel) for your Destination Country; or
  • A government agency of your Home Country publishing or issuing a Travel Warning or Emergency Travel Advisory regarding your Destination Country.

If you still have questions about coronavirus coverage, you can read more at IMG’s main coronavirus page or by contacting their customer support team.