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IMG is an award-winning provider of international medical insurance, trip cancellation and 24/7 emergency medical and travel assistance services. Their full-service approach helps to meet the needs of anyone traveling or residing away from home worry-free.

They offer a comprehensive range of major medical, life, dental and disability products for vacationers, those working or living internationally for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence.

Claims Information

VisitorsCoverage believes filing travel insurance claims should be a straightforward, stress-free process. Whether you need to file, update, or appeal a claim, we’ve got you covered. We care about keeping our travelers safe and secure because we’re travelers too.

How to File Claims with IMG

All claims must be submitted in writing to IMG along with supporting documents and receipts. Supporting documents include the insured’s ID, copy of passport, copies of all receipts, bills, itemized services, and a claim form.

IMG Plans

Underwriter: Sirius International

Send Claim Form to:
Claims Department,International Medical Group, Inc. Attn: Claims Department P.O. Box 240429, <br> Apple Valley, MN 55124 USAClaims Department,International Medical Group, Inc. Attn: Claims Department P.O. Box 240429,
Apple Valley, MN 55124 USA
Contact Information
800-628-4664 or 317-655-4500
File/View Claim

IMG Insurance Plans

Find the plan you’re looking for by selecting an insurance type below.

IMG Policy Assistance

Current policyholders should log into your account for questions relating to your specific policy. For any other questions or if you need purchase information, our virtual assistant, Luna can direct you to the most current information or connect you with a live agent for further assistance.
Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.