Liaison Travel Basic
- AM Best Rating
- A (Excellent)
- Seven Corners
Lloyd's of London and Tramont Insurance Company
After deductible, the plan pays 80% up to the policy maximum.
Out of Network
Plan pays 70% of the first $5,000, then 100% up to the policy maximum.
Acute onset of Pre-Existing Conditions
Medical Coverage During Travel
Extendable & Cancelable
Comprehensive Coverage Plan
Coverage from 5 days to 364 days
- Urgent Care
- Not available to Residents of: Islamic Republic of Iran, Syrian Arab Republic, Cuba, North Korea, Kosovo, Gambia, Ghana, Nigeria, and Sierra Leone.
Not Available for Addresses from the Following US States: Colorado, Maryland, New York, South Dakota & Washington.
Not Available for the following Destination Countries: Antarctica, Cuba, Iran, North Korea, Kosovo & Syria.
- This plan does not cover a claim in anyway by or resulting from:
Coronavirus disease (COVID-19);
Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2);
Any mutation or variation of SARS-CoV-2; or
Any fear or threat of 1, 2, or 3
Liaison Travel Basic Insurance is a visitor insurance plan that provides medical insurance coverage and emergency services to individuals and families traveling outside their home country. After the deductible is satisfied, in the USA, within the PPO Network, the plan pays 80% for the first $5,000 and 100% thereafter towards eligible covered expenses for each sickness or injury. Outside the PPO Network plan pays 70% for the first $5,000 and then 100% up to policy maximum.
Please review Liaison Travel Basic Insurance Brochure or Description on Coverage for complete and accurate coverage information.
Liaison Travel Basic Insurance plan requires pre-certification for certain services and treatments. Read more on Pre-Certification Requirements for Liaison Basic Insurance
Dr. / Physician Visit
Prescription Drugs / Medicines
Lab & X-rays
Hospital Intensive Care Unit
Acute, spontaneous and unexpected pain
Emergency Medical Evacuation / Repatriation
Return of Remains
Return of minor Child(ren)
Loss of checked Baggage
Common Carrier Accidental Death
General Physical full Checkup
24-Hrs Emergency Assistance
Plan Administrator Company
Carrier / Underwriter
Lloyd's of London and Tramont Insurance Company
AM Best Rating
Liaison Travel Basic provides coverage for individuals while traveling outside of their home country. For US citizens, USA is always the home country.
Comprehensive Coverage Plan
Percentage based coverage.
Coverage in U.S.A.
Coverage outside U.S.A.
Urgent Care Co-pay: $30 Emergency Room Co-pay: $100
In Network- 20% for the first $5,000 of accumulated expenses only. 100% covered there after up to the policy maximum. Out of Network: 70% for the first $5,000 and 100% after that.
Outside USA: No Co-nsurance. Plan pays 100% up to policy maximum, after deductible is met.
How the Benefits are Paid
After the deductible, >in the USA, within PPO network: plan pays 80% for the first $5,000 of accumulated expenses; then plan pays 100% to the selected policy maximum. Outside PPO Network plan pays 70% for the first $5,000 and then 100% after that up to policy maximum.
Outside the USA, plan pays 100% up to policy maximum, after deductible is met
Lifetime of the policy
Once Annually or Per Policy Period.
Extendable with a $5 fee each time you extend up to a maximum period of 364 days.
Full refund available if cancelled before start date. Pro-rated refund available after start date if no claims have been made( $25 Cancellation Fee Applicable)
Min 5 Days to 364 days
Choose From: $0, $100, $250, $500, $1000, $2500, $5,000
Choose From: $50,000; $100,000; $500,000; $1,000,000
Ages 80 and over: Limited to $10,000
By Provider, Phone Nos. : 800-335-0477 or 317-575-2656
Home Country Definition
The country where the covered person has his/her true, fixed, permanent home and principal establishment. For US citizens, USA is always the Home Country
US States Restrictions
Cannot accept an address in: Maryland (MD), Washington (WA), New York (NY), South Dakota (SD) and Colorado (CO)
Not available to residents of: Australia, Switzerland, Islamic Republic of Iran, Syrian Arab Republic, United States Virgin Islands, Gambia, Ghana, Nigeria and Sierra Leone.
Cannot cover trips to: Antarctica, Cuba, Islamic Republic of Iran and Syrian Arab Republic.
Liaison Basic Insurance FAQs
Q1. Am I eligible for the Liaison Basic Plan ?
The Liaison Basic is available for:
Q2. What Information do I need to buy the Plan?
You would need the names, dates of birth, passport numbers of the visitors, and a valid credit card to buy the plan.
Q3. When will I receive my ID card?
You can print out your ID card from your confirmation e-mail and it will be used as proof of insurance.
Q4. Can I extend the plan, if I plan to stay longer?
Yes, if you buy the plan initially for more than 5 days, you can extend the policy. You would need to extend the plan at least two days before the policy expires. There would be an extra $5 extension charge. The policy can be extended for up to a maximum of 364 days.
Q5. Can I cancel the plan, if I plan to go back earlier?
Yes, you can cancel and get a refund for the Liaison Basic Plan, if you need to go back earlier than plan. The following rules apply: 1) You can get refund back, only if you do not need to visit the doctor/provider while the policy is in force. 2) You can get a pro-rated refund for the number of days left in the policy 3) $25 cancellation fee applies. 4) If there is any claim on file, you would not get any refund back. 5) Written request is required for any cancellation.
Q6. Are pre-existing conditions covered by the Liaison Basic Plan?
Pre-existing conditions are not covered by Liaison Basic Plan. However the Liaison Basic Plan covers for an acute onset of pre-existing conditions. For people up to age 69 the plan covers up to $15,000 for an acute onset of a pre-existing conditions. For people above age 70 and above, the plan covers up to $2,500 for an acute onset of a pre-existing conditions. It is up to the attending physician to determine if a particular medical situation is related to pre-existing condition or not, and also if it would be considered as an acute onset or not. Please check the Description of Coverage for more information about what is considered as acute onset of pre-existing condition.
Q7. What is an acute onset of pre-existing condition?
An acute onset is a sudden unexpected outbreak or recurrence of a Pre-existing Condition which occurs spontaneously and without advance warning either in the form of Physician recommendations or symptoms, is of short duration. It has to be an acute medical condition that requires immediate medical attention. More conditions and restrictions apply. Please check the Description of Coverage to understand what is covered under acute onset of pre-existing condition.
Q8. What is the difference between Liaison Basic, Liaison Choice & Liaison Elite?
The three plans offers different levels of coverage for all covered services. The Liaison Basic offers the most affordable plan, but also has the least coverage all the three options. After the deductible is met, Liaison Basic pays 70% (out of network) or 80%( in network) for the first $5,000 of the covered bill, and then 100% up to the policy maximum
Q9. What's the Rx Discount Card that comes with this plan?
This is a discount savings program available to every certificate holder of the Liaison plans. This program allows card members to purchase prescriptions at one of over 35,000 participating pharmacies in the U.S. and receive the lower of 1) Universal Rx contract price or 2) the pharmacy regular retail price.
This discount program is not insurance coverage. It is purely a discount program to purchasers of the Liaison Continent plans. Use of the discount card does not guarantee that prescribed medication is covered under the insurance benefit plan.
Q10. What is the Incidental Home Country Coverage?
During the policy period, if you need to go back to your home country for a short trip, and come back again, then the plan would cover for short trips. The maximum number of days covered in incidental trip home is 30 days. The trip must not be taken for medical purposes. Incidental home country coverage does not apply to final trip to home country.
Q11. What is Hazardous Sports Coverage?
Adventure Sports are usually not covered in travel medical policies. With additional premium you can purchase the optional Hazardous Spots Rider Coverage. This would cover for the following sports and activities: motorcycle /motor scooter riding (whether as a passenger or a driver), hang gliding, Parachuting, zip lining, parasailing, bungee jumping, water skiing, wakeboard riding, jet skiing, windsurfing, snowmobiling, and spelunking
Q12. Which doctor or hospital can I go to?
You can go to any doctor or hospital of your choice. If you would like, you can choose to go in the PPO network for Liaison, which is the United Health Care PPO Network.
You can search for doctors or hospitals in this Provider Directory.
Q13. How do I use this insurance?
Please refer to the following article about the policy usage: How to use Visitor Insurance?
Q14. How do I file a claim?
Please refer to the following article concerning the claim process:
Q15. When I buy this plan, do I need to make the full payment at once or do I have the option of paying it on a monthly basis?
Based on the desired coverage length you have selected, you have to make the full payment at once.
Since this plan is renewable you can renew it anytime you would like to before the policy expires. There is a renewable fee of $5 that associated with the renewal.
Q16. Where can I find answers to other questions I have?
Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer to your policy papers/guidelines and contact the Provider for up-to-date information
Q17. Does Liaison Travel Basic cover coronavirus?
Depending on when you purchased a travel insurance policy and the type of plan purchased, coverage for coronavirus, if any, may vary. For more in-depth information regarding the impact of the coronavirus on travel insurance, please go to our information hub.
Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.