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I was trying to renew my policy, but it prompted: "The certificate is not eligible for renewal, please contact your agent." Why?

Internet User, 20 Jun 2014

Plans may be renewable up to the day before the policy expires. Also, depending on which plan you purchased, it may require that your initial purchase was for more than 1 month of coverage to be eligible for renewal. For more information on renewals, please refer to our policy extension and renewal FAQ's.

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