Visitors Care Insurance Cancellation

The Visitors Care travel medical insurance policy is cancellable.

A refund is possible only if there is no visit to doctor or provider during the policy effective period.

How to Cancel

You can cancel your visitors insurance policy with the following steps:

1. Sign in to the Customer Portal using the policy number and the primary insured's date of birth.

2. Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation.

3. Allow 7-10 business days for processing and refund.

Estimate Refund

Enter your policy id and select a date on which you would like to cancel the policy to see your estimated refund.

We weren't able to locate this policy id. Please enter it exactlyas shown in your policy.

If Cancelled Before the Effective Date

You can get a full refund if the cancellation request is received before the coverage begins.

If Cancelled After the Effective Date

A prorated refund is possible only if no claim has been filed. For instance, if you buy the policy for 3 months from January 1 to March 31 and file a request for cancellation on January 16, then the period of January 17 to March 31 would be considered for a refund.

A $25 cancellation fee is applicable for any policy cancelled after the effective date.


You are not eligible for a refund if you visited a doctor and a claim is filed, either by the insured person or the provider's office.

A refund amount, if any, will be refunded the same way it was paid. If you made the payment using a credit card, the refund will go back to the same credit card.


Information provided here is high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.