Existing Policy Holder, you can manage your policies through the Customer Portal

First Time Buyers

  • Visitors & Travel Insurance 101

    Learn about travel medical insurance that provides health, injury, and travel emergency coverage while traveling or during a stay abroad EXPLORE
  • Limited vs Comprehensive Coverage

    Understand the difference between Limited coverage and Comprehensive coverage plans DISCOVER
  • How does Visitor Insurance Work ?

    Learn how you can use your insurance plan in case you have a medical situation, like sickness or injury LEARN
  • How much will insurance pay?

    Estimate and compare how much each visitor insurance policy will pay for covered eligible expenses FIND
  • Help me choose an insurance plan

    Find the most suitable insurance plan for you need, by just answering a few questions BEGIN
  • Top 5 features to look for

    The key features that you should look for while shopping for international travel insurance DISCOVER
  • Policy Maximum
    What is Policy Maximum and Why is it so Important ?
  • Accidental Death & Dismemberment (AD & D)
    What is Accidental Death And Dismemberment (AD&D) Coverage ?
  • Insurance Deductible
    What is a Deductible and How Does It Affect Travel Insurance Cost ?
  • Emergency Medical Evacuation
    What is Emergency Medical Evacuation and Why is it so Important ?
  • Annual Deductible
    What is Annual Deductible or Deductible Per Policy Period ?
  • Deductible per Incident
    What is Deductible Per Incident and How Does It Work ?
  • Limited Coverage Insurance
    What is Limited Coverage Insurance Plans And How Do They Work ?
  • Hazardous or Adventure Sports Coverage
    What is Hazardous Sports Coverage and Who Needs It ?
  • Common Carrier Accidental Death
    What is Common Carrier Accidental Death Coverage ?
  • Return of Mortal Remains
    What is Return of Mortal Remains or Repatriation Coverage ?
  • UCR Charges
    What are Usual, Customary and Reasonable Charges/UCR Charges ?
  • Pre-Existing Medical Conditions
    Travel Insurance: Coverage For Pre-Existing Medical Conditions
  • What are Comprehensive Coverage Plans & Why is it Preferred?
  • Travel Medical Insurance: Deductible Explained

Have an Expert answer your question

  • Q
    “ My wife, an F2 visa holder, is currently 16 weeks pregnant. We are already in U.S. Are there any insurance plans she qualifies for? What are the benefits if there is one and how much will it cost? “
    A
    Thank you for contacting us. We are happy to answer any of your travel medical insurance questions.  We regret to inform you that there is no coverage available for pregnancy in regards to pre-natal care, delivery, post-natal care, and care of newborns. The only plans that offer any type of pregnancy-related coverage are Atlas America and Safe Travels USA. Atlas America covers complications of pregnancy during the first 26 weeks of gestation. See Atlas America Coverage Details Safe Travels USA covers emergency medical treatment of pregnancy.  See Safe Travels USA Coverage Details We would be happy to provide you with additional information about both of the policies listed above. Please call us at 866-384-9104 at your convenience. We are open 8:30 AM - 6:30 PM PST.
  • Q
    “ Hi! I'm looking for a travel medical insurance policy. Is the total price I'm seeing for the entire period, or the monthly price? “
    A
    Hello, Thank you for contacting us.  The price that you are seeing once you get a quote is the price for the number of days that you entered into the quoting tool on our website. Example: If you entered in 58 days, the quote you are seeing is for all 58 days.  Hope this helped. Please feel free to call us at 866-386-9104 if you have any additional questions. 
  • Q
    “ To get a Schengen Visa, I need an official letter for medical insurance for the time that I will be traveling in the Schengen Countries. How do I get that? I need this information on the letter: -Valid throughout Schengen territory. -Valid during travel -Coverage of at least €30.000. “
    A
    We certainly have insurance policies that are ideal for those trying to obtain an insurance policy for their Schengen Visa application. You can review these plans and get quotes for them at our Schengen Visa page. Once you purchase a qualifying policy, you will recieve the required visa letter in the email that you receive which includes both your policy documents and ID cards.  Hope this helps. Please contact us if you have additional questions. 
  • Q
    “ Hello, I'm an American Citizen living in China. I plan on visiting the USA for a total of about 2 months. I'm interested in the Patriot Insurance policies. How does the USA coverage work? “
    A
    Hello,  If you are a US Citizen living outside of the US and are coming back for a visit, the two plans offered by IMG that offer insurance are either the Patriot International or the Patriot Platinum International policies.  These insurance policies will cover you for any new, unexpected sicknesses and injuries during your visit. The coverage amount varies depending on which policy you chose.  Should you need to use your insurance policy, you may visit any doctor or hospital of your choosing, show them your ID card, and make sure to collect all receipts. Once you receive treatment, you will file a claim. For the step-by-step process on how to a claim, see: Visitor Insurance Claim Procedure and Forms Hope this helps. Please feel free to email us at support@visitorscoverage.com for further inquiries.