After a policy has been purchased, changes to coverage dates can only be made by extending or canceling your policy. If you would like to change the start date of a policy, we recommend canceling the policy and repurchasing a policy with your new travel dates. Most policies can be canceled for a full refund if the cancellation is submitted before the start date. If the policy has already gone into effect, there may be a fee for early termination. You must submit a formal request for cancellation or policy changes by signing into your VisitorsCoverage Account.
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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.