How long will it take to receive my insurance policy documents and ID card?

Most policies we offer are e-polices, which means once you purchase a policy, you will receive instant confirmation, and a printable ID card will follow via email. A printout of the ID card is sufficient for use when needed. Some policies also allow buyers to request an ID card delivered to a mailing address in the USA. If you should have any questions about retrieving your ID card after you have made a purchase, please email our team at with your full name, date of birth, and policy number, and we can help make sure you get what you need.

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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our terms and conditions and user agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.