Safe Travels USA Comprehensive Policy Cancellation

The Safe Travels USA Comprehensive travel medical insurance policy can be cancelled.

How to Cancel

You can cancel your visitors insurance policy with the following steps:

1. Sign in to the Customer Portal using the policy number and the primary insured's date of birth.

2. Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation.

3. Allow 7-10 business days for processing and refund

Estimate Refund

How much refund would I receive?

Enter your policy id and select a date on which you would like to cancel the policy to see your estimated refund.

We weren't able to locate this policy id. Please enter it exactly as shown in your policy.

If Cancelled Before the Effective Date

You can get a full refund if the cancellation is done before the coverage begins.

If Cancelled After the Effective Date

After the policy effective date, a refund is only available if there was no visit to a doctor or provider and no claim on file.

Only full month refunds are available if no claim has been filed. For example, if you buy a policy for a period of 3 months and 20 days, starting on January 1 and ending on April 20, and you cancel the policy on January 15, you would be eligible for a refund from February 1 to April 1.

A $25 cancellation fee is applicable.

No refund available if there is a claim on file.


A refund amount, if any, will be refunded the same way it was paid. If you made the payment using a credit card, the refund will go back to the same credit card.


Information provided here is high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.