Safe Travels USA Comprehensive Policy Cancellation

Safe Travels USA - Comprehensive travel medical insurance policy can be cancelled after purchasing the policy.
A written request is required for all cancellations. The Following rules apply:

If cancelled before the Effective Date

  • You can get a full refund if the cancellation is done before the coverage begins (i.e. before the policy effective date).

If cancelled after the Effective Date

  • After start date of policy, refund is available only if there is no visit to the doctor/ provider and there is no claim on file.
  • Only Full Month refund is available, if no claim has been filed.
    For example: if you buy a policy for a period of 3 months and 20 days, starting for 1st Jan to end on 20 April, and cancel the policy on 15th of January, you would get the refund back from February 1st to April 1st.
  • A $25 cancellation fee is applicable
  • No refund available if there is a claim on file

Refund

  • Any refund amount, if any, will be refunded back same way it was paid, so if you have made the payment using the credit card, the refund goes back to the same credit card.
  • Refund may take 7 to 10 business days for processing.

How to Cancel

Policy holder should make a written request to cancel the policy. The written can sent via email.

Send an email to: support@visitorscoverage.com

With the subject line: Request for Cancellation, Policy # [provide the policy number]

Include complete details including policy number, date of purchase, and the reason for plan cancellation. Upon receipt of this information we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.

NOTE: Add the following authorization, if you are not the policy holder yourself and communicating on behalf of the policy holder.

"I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured."

Disclaimer
Information provided here is high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.