Need help?

Active policy holders are encouraged to submit all policy renewals, corrections, or cancellations online through your account for timely processing.

Sign in to your account

Talk to a Licensed Insurance Specialist:

+1 (866) 384-9104

7:00AM - 2:00PM PT (July 4th) Open

Other ways to reach us:

Talk to a Licensed Insurance Specialist:

+1 (866) 384-9104

7:00AM - 2:00PM PT (July 4th) Open

Other ways to reach us:

VisitorsCoverage logo

Student Secure - Elite Policy Cancellation

How to Cancel Student Secure - Elite

You can cancel your Student Secure - Elite insurance policy with the following steps:

  1. If you have not already done so, please sign in to your account using the policy ID and D.O.B of the primary policyholder.
  2. Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation.
  3. Allow 7-10 business days for processing and refund.
Sign in to your account

How much will I be refunded?

If Cancelled Before the Effective Date

A $0 cancellation fee is applicable for any policy cancelled before the effective date.

You can get a full refund if the cancellation is done before the coverage begins.

If Cancelled After the Effective Date

A $25 cancellation fee is applicable for any policy cancelled after the effective date.

Full month refunds are only possible if no claims have been filed.

For instance, if you buy the policy for 3 months from January 1 to March 31 and file a request for cancellation on January 16, then the period of February 1 to March 31 would be considered for a refund.

Refund

Any refunded amount will be refunded the same way it was paid. If payment was made using a credit card, the refund will go to the same card.

Disclaimer

Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.