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There are two ways to file a claim with your insurance provider, depending on how the medical services were billed:

Direct Billing by the Provider: If your provider billed the insurance company directly and proof of insurance was provided at the time of service, you typically don’t need to file a claim. However, some providers may still require you to submit a Claim Authorization Form, so it’s a good idea to check with them to confirm their requirements.

Out-of-Pocket Payment: If you paid for medical expenses or services upfront and want to file a claim for reimbursement, you’ll need to provide medical records, bills, and a completed claim form to your plan administrator.

For more information, visit our page about the Visitors Insurance Claim Process. If you have questions or need help understanding the claims process, contact us at support@visitorscoverage.com or call 1-866-384-9104.

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Disclaimer

Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.

Luna
VisitorsCoverage Support