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There are two ways a claim is filed with the insurance provider. For services that your provider billed directly to your insurance company, you do not need to file a claim as long as proof of insurance was provided at the time of service. If you paid the medical expenses or services out of pocket and would like to file a claim, you will need to provide medical records, bills, and a claim form to your plan administrator. To learn more about the claim process, visit our page about the Visitors Insurance Claim Process.

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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.