Visitor Insurance Claims Procedure and Forms

Filing a claim is a mandatory process for Visitors Insurance. Sending the claimant form along with necessary supporting documents, in a timely manner would speed up the process. After verification and approval, the insurance company would reimburse the claimant.
Claim handling, filing process, and contact numbers can also be found on the insurance policy documents.

Procedure on How to File Travel Insurance Claim


Download Claim Form

Download the appropriate claim form, from our website and complete it.


Document Checklist

  • Completed claim form.
  • Clear copy of passport
  • Copy of I-94 (if applicable)
  • Copies of all receipts.
  • Copies of bills, and itemized services.
  • Cover letter (Brief letter with special instructions, if any)


The claims department will verify the information provided and make the payment for all eligible claims to appropriate parties.

How to File Travel Insurance Claims and Payments
In order to file a insurance claim, you'll need to send:
  • A completed claim form
  • Copies of the medical bills
  • A Copy of the complete passport (all pages including visa page, picture page, entry and exit stamps)
Keep a copy of all the communications for your records. You have to file the claim within a specified period/date which is generally within 90 days from the day of service obtained. Follow up on the status of your claim regularly with the insurance company.

Claim Evaluation

The time taken for evaluating a claim is subjective to each case. It may take a few weeks to several months depending on several factors. By proactively providing the required documents, and following up with the insurance company, you can minimize administrative delays and help speed up the process.

Commonly Asked Questions about The Claims Process

1. When I went to the doctor, I paid up-front, how do I submit a reimbursement claim?

Follow the above mentioned steps, and if the insurance company determines that it is a valid claim, you would be reimbursed.

2. I paid for my father's bill. Can I get the payment issued in my name?

Yes. When filling out the claim form, put your name and information in the claimant information section. If there is no separate space for claimant information, you can include a cover letter with your information.

3. The hospital charged the insurance company directly. Do I still need to send a claim form?

Yes. This would make the claims process faster.

To learn more, refer Why do you need to file a claim?

Claim Resources

Seven Corners Plans

pdf icon Seven Corners Plans Claim Form

Send Claims To
Mail: 303 Congressional Boulevard, Carmel, IN 46032
Fax: 317-575-2256
Check Claim Status:
Online: Check Status Online
Phone: 800-335-0477 or 317-575-2656

HCC Medical Insurance Plans

pdf icon HCC Medical Insurance Plans Claim Form

Send Claims To
Mail: HCC Medical Insurance Plans, P.O. Box 2005, Farmington Hills, MI 48333
Fax: 317-262-2140
Online: File a Claim
Check Claim Status:
Online: Check Status Online
Phone: 800-605-2282

IMG Global Insurance Plans

pdf icon IMG Global Insurance Plans Claim Form

Send Claims To
Mail: Claims Department, International Medical Group, P.O. Box 88500, Indianapolis, Indiana 46208-0500
Fax: 317-655-4505
Check Claim Status:
Check Status Online
Phone: 800-628-4664 or 317-655-4500

USI Affinity Travel Insurance Services (TIS) Plans

pdf icon TIS Plans Claim Form

Send Claims To
HCC Medical Insurance Services, Box No. 2005, Farmington Hills,
MI 48333-2005
Fax: 317-262-2140
Check Claim Status:
Phone: 1-800-605-2282 or 317-262-2132

Global Underwriters Plans

pdf icon Global Underwriters Plans Claim Form

Send Claims To
Mail: Member of the Global Group of Companies, 3195 Linwood Rd, Suite 201, Cincinnati, Ohio 45208
Fax: 513-533-9416
Check Claim Status:
Phone: 800-513-2981

HTH Worldwide Insurance Plans

pdf icon HTH Worldwide Insurance Plans Claim Form

Send Claims To
Mail: International Claim Department, One Radnor Corporate Center, Suite 100, Radnor, PA 19087
Fax: 610-293-3529
Check Claim Status:
Phone: 800-551-0824 or 302-661-4176

Petersen International Underwriters (PIU) Plans

pdf iconPIU Plans Claim Form

Send Claims To
Mail: International Risk Management Group, P.O. Box 2104, Doylestown, PA 18901
Fax: 215-794-1498
Check Claim Status:
Phone: 215-794-1488

Trawick International Plans

pdf iconTrawick International Plans Claim Form

Send Claims To
Mail: GBG Administrative Services, 26741 Portola Parkway, Suite 1E #527, Foothill Ranch, CA 92610
Phone:877-916-7920 or 949-916-7941
Fax: 251-666-1806
Check Claim Status:

If you need any assistance in order to file the claims, please reach our customer support at 866-384-9104 or drop us an email at

Information provided here is high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.
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