VisitorsCoverage wants you to have the trip of a lifetime. Unfortunately, our travels don't always go as we hoped. If you need to file a claim our Claims Assist Specialists are here to help you navigate every step of the process. We care about keeping our travelers safe and secure because we're travelers too.
Once you submit the claim directly to your insurer, we're here to assist you if you need further help. Learn more
Need a status update? Not sure which documents to send? Our Claims Assist Specialists will take the guesswork out of the process so you can rest easy. Learn more
Due to HIPAA regulations, VisitorsCoverage can't access claim details directly. Instead, we'll contact the insurance company, send you updates and do what we can to expedite the process
Your dedicated Claims Assist Specialists will be right there with you to make sure the insurance company has what they need to process your claim
Our claims assistance pledge is straightforward:
If you have travel insurance, you'll never fly solo. VisitorsCoverage is here for you if your trip hits a snag. Our team of dedicated Claims Assist Specialists will simplify the claims process and give you the peace of mind you deserve.
VisitorsCoverage believes filing travel insurance claims should be a straightforward, stress-free process.
Whether you need to file, update, or appeal a claim, we've got you covered.
Submit supporting documents and arrange for your provider to send medical records directly to the insurance company within 90 days.
It may take several weeks to a few months for your insurance company to process your claim.
Once your claim is approved, you will be reimbursed. However, if it is denied, you have the option to appeal.
Filing claims doesn't have to be complicated. We're here to simplify the process.
Not obtaining proof of incident
Not saving necessary medical documents (medical bills, receipts, physician statements, etc)
Filing a claim for something that is not covered
Waiting too long after the incident to notify your insurance provider
Waiting too long to submit the claim form
of claims issues are caused by miscommunication and unrealistic expectations
of claims are denied for other reasons
We’ve received numerous prestigious awards and accolades from travel industry’s top panels, including the recent Bronze Stevie Award for Customer Service Team of the Year, along with a 2021 Business Intelligence Group’s Excellence in Customer Service Award for Transformation of the Year.