Travel insurance policies primarily only provide coverage for any new and unexpected illnesses or injuries that occur after the policy goes into effect. Pre-existing conditions and preventive care are generally not covered due to the short-term nature of these plans. If your parents have not left their home country, then you can consider the VisitorsProtect policy. Visitors Protect provides comprehensive coverage for both new injuries, illnesses, or accidents that occur while the policy is active as well as the worsening of a pre-existing condition.
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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.