| Q1: Am I eligible for the Globe Hopper Senior Plan? The Globe Hopper Senior Plan is available for any US citizen or Resident, above the age of 65, who are enrolled into Medicare and Medicare Advantage Plans, while visiting anywhere outside the USA, for a short period of time. It is not available for Non-US citizens, or US Citizens Green Card Holders who are not enrolled into Medicare. |
| Q5.Can I cancel the plan, if I plan to go back earlier? Yes, you can cancel and get a refund for the Globe Hopper Senior Plan, if you need to go back earlier than plan. The following rules apply: 1) A written request is required for cancellation. 2) If you cancel the policy before the start date, you would get the full refund back. 3) After the policy start date, you can get the refund, only if you do not need to visit the doctor/provider while the policy is in force. 4) You can get the refund back only on a full month basis. So if you have less than a month of coverage left in the policy, you would not get any refund back. If you have one month and 20days coverage left in the policy, you would get get the refund for only the full month, and not the extra 20 days. 5) $50 cancellation fee applies. 6) If there is any claim on file, you would not get any refund back. |
| Q10. What is the Sports riders options? Adventure Sports are usually not covered in travel medical policies. With additional premium you can purchase the optional Adventure Sports Rider Coverage. It is available for those up to the age of 64. The following activities are covered to the lifetime maximum amounts listed below as long as they are engaged solely for leisure, recreation, or entertainment purposes: abseiling, BMX, bobsledding, bungee jumping, canyoning, caving, hang gliding, heli-skiing, high diving, hot air ballooning, inline skating, jet skiing, jungle zip lining, kayaking, mountain biking, parachuting, paragliding, parascending, piloting a non-commercial aircraft, rappelling, rock climbing or mountaineering (ropes and guides to 4500m from ground level), scuba diving (to 50m), skydiving, snorkeling, snow boarding, snowmobiling, snow skiing, spelunking, surfing, trekking, whitewater rafting (to Class V), and wildlife safaris, and windsurfing. All such activities must be carried out in strict accordance with the rules, regulations and guidelines of the applicable Governing Body or Authority of each such activity. The maximum coverage for Adventure sports rider for different age groups are the following: - Age 0-49 Maximum Coverage-$50,000
- Age 50-60 Maximum Coverage- $30,000
- Age 60-64 Maximum Coverage- $15,000
| Q11:What is Evacuation Plus Rider? Medical Evacuation is provided for only Emergency life threatening medical emergency in the Patriot Platinum Plan. This optional rider can be purchased with additional premium. It would be available to insured persons, up to 64 years of age. It provides coverage for medical evacuations for sudden and unexpected medical conditions that are non life-threatening, and where hospitalization is medically necessary. It also offers coverage for evacuations as a result of a natural disaster. This rider must be purchased for a minimum purchase of 3 months regardless of the minimum number of days being traveled. | | Q12: Which doctor or hospital can I go to? You can go to any doctor or hospital of your choice. If you would like, you can choose to go in the PPO network for Patriot Platinum Plan, which is the FirstHealth PPO Network. You can search for doctors or hospitals in this Provider Directory. | | Q13: How do I use this insurance? Please refer to the following article about the policy usage: How to use Visitor Insurance? | | Q14: How do I file a claim? Please refer to the following article concerning the claim process:
Visitor Insurance Claim Process | | Q15: When I buy this plan, do I need to make the full payment at once or do I have the option of paying it on a monthly basis? Based on the desired coverage length you have selected, you have to make the full payment at once. Since this plan is renewable you can renew it anytime you would like to before the policy expires. There is a renewable fee of $5 that associated with the renewal. | | Q16: Where can I find answers to other questions I have? Please refer to Visitors Insurance FAQs section.
Learn more from informative articles at Visitor Insurance Information section. If you still have questions, please call our support line toll free: 1.866.384.9104 Note: Information provided here is general in nature and may change from time to time. Your best course of action would be to refer to your policy papers/guidelines and contact the Provider for up-to-date information | |
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