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Yes, travel medical insurance plans are generally cancellable, and if you cancel the plan before the policy start date, you will usually get a full refund back. You can log into the MyPolicy portal with your policy ID to cancel or make change to your plan.

Learn more about the cancellation process at our cancellation process page. If you need to show the travel insurance confirmation as part of a visa process, then you can buy the insurance beforehand, and if the visa is denied, you can cancel the policy before the start date and get a full refund back. You will need to send a written email request to get the refund. If you do not have to show the insurance confirmation to get the visa, it would be better to buy the policy after the visa is granted. The policies can begin as early as the next day after you purchase the policy, so you can even buy the policy the day before you travel.

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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.