1-866-384-9104Visitor insurance plans available on this website are cancellable. However, the refund and cancellation procedure is different for each company. While some companies allow you to cancel the policy before its start date, others allow you to cancel the policy and get the refund on a prorated basis only, provided no claim is submitted. Please read respective policy document and brochure for complete and accurate details and terms on cancellation.
How to Cancel
Send an email to: support@visitorscoverage.com
With the subject: Request for Cancellation, Policy # [provide the policy number]
Include complete details including policy number, date of purchase, and the reason for plan cancellation. Upon receipt of this information we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.
NOTE : Add the following authorization, If you are not the policy holder yourself and communicating on behalf of the policy holder.
I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured.
Please Note:
Once the policy is effective, the expiry date cannot be altered or reduced.
1. If you want to reduce the coverage length, it will be considered as cancellation request. You need to make a written request for cancellation effective from the day you want, and any refund etc. if any, will be processed as per the policy cancellation terms.
2. If you want to Increase the length of coverage, you may do so, by using the policy renewal process and if it is permitted by the policy, and it is eligible for renewal, you may be able to do so.
Following is the information about cancellation and refund policies for different insurance companies and plans:
Seven Corners
- A full refund may be considered if requested before the policy effective date (start date).
- Round Trip requires that you cancel your policy within 10 days of purchase (and before starting your trip).
- Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
- A cancellation fee of $25 is applicable.
Inbound USA Insurance Cancellation Policy
Inbound Guest Insurance Cancellation Policy
Inbound Choice Insurance Cancellation Policy
Liaison Continent Insurance Cancellation Policy
Liaison Worldwide Insurance Cancellation Policy
Liaison Majestic Insurance Cancellation Policy
Liaison International Insurance Cancellation Policy
Inbound Immigrant Insurance Cancellation Policy
Round Trip Insurance Cancellation Policy
Wander Frequent Traveler Insurance Cancellation Policy
IMG Insurance
- A full refund may be considered if requested before the policy effective date (start date).
- Prorated refund is possible for Visitors Care Plan cancellation request received after policy effective date only if no claim has been filed. A cancellation fee of $25 is applicable.
- Monthly refunds are considered for Patriot America and Patriot Platinum plans if the cancellation request is received after policy effective date and no claim has been filed. A cancellation fee of $50 is applicable.
- If you have filed claims, your premium is non-refundable.
HCC Medical Insurance Services
- A full refund can be considered if requested before the policy effective date (start date).
- Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
- A cancellation fee of $25 is applicable.
Trawick International
- A full refund may be considered if the cancellation request is received before the policy effective date (start date).
- If cancellation request is received after the policy effective date, only the unused portion of the plan cost may be refunded.
- Prorated refund is possible for cancellation request received after policy effective date, only if no claim has been filed.
- A cancellation fee of $25 is applicable.
Travel Insurance Services (TIS)
- A full refund can be considered if requested before the policy effective date (start date).
- Prorated refund is possible for cancellation request received after policy effective date only if no claim has been filed.
- A cancellation fee of $25 is applicable.
Global Underwriters (GU)
- A full refund can be considered if requested before the policy effective date (start date).
- After the effective date, the premium cannot be refunded.
- A cancellation fee of $25 is applicable.
Diplomat America Insurance Cancellation Policy
Petersen International Underwriters (PIU)
- Bridge Plan has a monthly installment payment option that can be cancelled at any time.
- International Major Medical not cancellable after policy effective date.
- If paid in full, a pro-rated monthly refund may be available for Short Term Major Medical if cancelled after the policy start date.
