Make Corrections to Insurance Policy

After a policy has been purchased, changes to coverage dates can only be made by extending or canceling your policy. If you would like to change the start date of a policy, we recommend canceling the policy and repurchasing a policy with your new travel dates. Most policies can be canceled for a full refund if the cancellation is submitted before the start date. If the policy has already gone into effect, there may be a fee for early termination. You must submit a formal request for cancellation or policy changes by signing into your VisitorsCoverage Account.

After the policy start date, the policy maximum and deductible cannot be changed. So, in order to make changes to the policy maximum or deductible after the policy goes into effect, you would have to cancel your current plan and purchase a new plan.

To see details and instructions on how to cancel an existing policy, see our page about How to Cancel a Policy.

You can change certain policy details, such as traveler information, policy maximum and deductible amount, after purchase if the policy has not yet gone into effect. The easiest way to do this is to sign into the MyPolicy portal and adjust your policy details online. You will need your policy number and the insured's date of birth.

If you wish to make changes to policy details after your policy has already gone into effect, you will likely need to cancel the existing plan and purchase a new one.

Please allow 7-10 business days to process any corrections.

Refer to: Making Corrections to Your Policy for details.

Most travel insurance plans request you to select a primary destination country. However, most of the comprehensive travel insurance plans we offer will provide coverage for international travel destinations outside of your home country, including your primary destination country. You do not have to list each country you will be visiting, as most plans provide coverage internationally, regardless.

You can always make corrections to your policy before the policy start date, while only certain other changes can be made after the policy begins. For corrections in policies, we ask that the insured sign into the MyPolicy portal and adjust policy details online. You will need your policy number and the insured's date of birth.

Please allow 7-10 business days to process any corrections.

Refer to: Making Corrections to Your Policy for details.