An Explanation of Benefits (EOB) is a helpful document that breaks down how your insurance claim was processedâÃÂÃÂbut it can sometimes be tricky to understand at first glance. It typically includes details like the services provided, how much was covered by your plan, what was not covered, and any remaining balance you may owe.
To better understand your EOB and what each section means, we recommend referring to How to Read Your Visitor Insurance EOB.
If you need more help interpreting your EOB or have questions about your claim, visit our Claims Process Help Page or log into your VisitorsCoverage customer portal to request direct assistance from our support team.
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Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our Terms and Conditions and User Agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.
