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How can I interpret my explanation of benefits?

Updated Apr 15, 2025
Answer provided by a licensed Insurance advisorLicensed U.S. Insurance Specialist at VisitorsCoverage
An Explanation of Benefits (EOB) is a helpful document that breaks down how your insurance claim was processed—but it can sometimes be tricky to understand at first glance. It typically includes details like the services provided, how much was covered by your plan, what was not covered, and any remaining balance you may owe.

To better understand your EOB and what each section means, we recommend referring to How to Read Your Visitor Insurance EOB.

If you need more help interpreting your EOB or have questions about your claim, visit our Claims Process Help Page or log into your VisitorsCoverage customer portal to request direct assistance from our support team.

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Luna
VisitorsCoverage Support