My computer froze after I hit purchase, the billing went through to my account but I haven't received any documents

Even if there was an error on the website, you should have received a confirmation in your email. If you have not received it, please send us an e-mail at support@visitorscoverage.com, and provide us with your name and the date of purchase. We can look up your confirmation email and forward it to you.

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Disclaimer

Information provided here in the form of Questions and Answers is for general purpose only and may not be current and accurate at all times. Insurance terms and conditions, benefits, and coverage are subject to change at any time. For this reason, it is possible that the information given here could be outdated or incorrect. VisitorsCoverage inc. assumes no responsibility or liability for the accuracy of these answers. Any use of the information on our website is subject to our terms and conditions and user agreement. It is recommend that you review the latest Evidence of Coverage and Plan Contract (Policy) for a detailed description of coverage benefits, limitations, and exclusions. Please read the Policy Brochure and Plan Details for complete and accurate information. Only the Terms and Conditions of Coverage listed in a particular policy are binding.