Why can't I see my family member's policy in my account?
Answer provided by a licensed Insurance advisorLicensed U.S. Insurance Specialist at VisitorsCoverage
Your account only shows policy information for the account you're signed into. To view a family member's policy, you need to sign in to their account using their policy ID number and date of birth. You can do this through the sign-in page on our website.
Disclaimer: Information is for general purposes and updated regularly based on provider guidelines. For binding terms, review your specific Policy Brochure.
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