Cancellation & Refund Info: Student Health Advantage - Platinum Insurance
How to Cancel
You can cancel your Student Health Advantage - Platinum insurance policy with the following steps:
- Sign in to your account using the email address associated with the policy.
- Find the plan you want to cancel and click cancel. Fill out the required fields and complete cancellation.
- Allow 7-10 business days for processing and refund.
How much will I be refunded?
If Cancelled Before the Effective Date
A $0 cancellation fee is applicable for any policy cancelled before the effective date.
You can get a full refund if the cancellation is done before the coverage begins.
You can get a full refund if the cancellation is done before the policy starts, or within the 5 days review period after the policy start date, given there has not been a doctor visit.
If Cancelled After the Effective Date
A $50 cancellation fee is applicable for any policy cancelled after the effective date.
Full month refunds are only possible if no claims have been filed.
For instance, if you buy the policy for 3 months from January 1 to March 31 and file a request for cancellation on January 16, then the period of February 1 to March 31 would be considered for a refund.
Any refunded amount will be refunded the same way it was paid. If payment was made using a credit card, the refund will go to the same card.
Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.