The VisitorsCoverage customer portal helps you manage your purchase by giving you access to your order details, receipts, and eligible policy requests, including cancellations and extensions. If you request a policy change, we'll securely share that information with Travelex Insurance Services so they can update your policy.
Travelex Insurance Services' member portal is designed for managing your policy after purchase. There, you can access your insurance ID card, review policy documents, file claims, and take advantage of member services. Claims information is securely maintained by Travelex Insurance Services and isn't shared with VisitorsCoverage due to health privacy regulations.
Both portals work together to support your coverage, and our team is always happy to help if you're unsure which one to use.
