The VisitorsCoverage customer portal is where you can manage your purchase by viewing order details, accessing receipts, and requesting eligible policy changes, such as cancellations. If you submit one of these requests, we'll securely share it with TravelSafe so they can process the update.
TravelSafe's member portal is designed to help you manage your policy after it's been issued. You can access your insurance ID card, review your policy documents, submit claims, and use additional member services. Claims information is securely stored by TravelSafe and, due to health privacy regulations, isn't shared with VisitorsCoverage.
Each portal serves a different purpose, but together they make managing your coverage simple. If you ever need guidance, our team is here to help.
