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When should I contact VisitorsCoverage instead of WorldTrips?

Updated Sep 29, 2026
Answer provided by a licensed Insurance advisorLicensed U.S. Insurance Specialist at VisitorsCoverage

VisitorsCoverage is your best resource for questions about purchasing a plan, comparing coverage options, payments, your order, or requesting eligible cancellations and extensions. For claims, medical assistance while traveling, provider-related questions, or benefits available under your policy, you'll want to contact WorldTrips directly.

While WorldTrips processes claims for their policies, our Claims Assistance team is available to help guide you through the claims process, answer questions, and serve as a point of contact between you and WorldTrips to help make the experience as smooth as possible.

Not sure where to start? Reach out to VisitorsCoverage, and we'll make sure you're connected with the right team.

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Luna
VisitorsCoverage Support