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What information is shared with Travel Insurance Services, and what emails will I receive from VisitorsCoverage?

Updated Sep 29, 2026
Answer provided by a licensed Insurance advisorLicensed U.S. Insurance Specialist at VisitorsCoverage

When you click Buy for a Travel Insurance Services policy, you will be redirected to Travel Insurance Services' website to complete your application. Information entered during the application process, including traveler details, contact information, travel dates, and selected coverage, is shared with Travel Insurance Services to issue and manage your policy.

After purchase, you may receive communications from both companies. VisitorsCoverage will send your order confirmation, receipt, and customer support communications, while Travel Insurance Services will provide your policy documents, insurance ID card, and policy or claims-related updates. Receiving emails from both companies is expected and helps ensure you have the information you need regarding your coverage.

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Luna
VisitorsCoverage Support