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When should I contact VisitorsCoverage instead of Trawick International?

Updated Sep 29, 2026
Answer provided by a licensed Insurance advisorLicensed U.S. Insurance Specialist at VisitorsCoverage

VisitorsCoverage can help with purchasing a plan, comparing coverage options, payment questions, order-related inquiries, and eligible cancellation or extension requests.

If you need assistance with a claim, medical assistance while traveling, provider questions, or benefits included with your policy, Trawick International is the appropriate contact.

While Trawick International processes claims for their policies, our Claims Assistance team is available to help guide you through the claims process, answer questions, and serve as a point of contact between you and Trawick International to help make the experience as smooth as possible.

Not sure who to reach out to? Contact VisitorsCoverage first, and we'll make sure you get to the right place.

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Luna
VisitorsCoverage Support