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Battleface is a full-stack global company enabling customers and partners to easily select travel insurance products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits, and responsive customer service from any device, any time, any place —welcome to a better insurance.

Claims Information

VisitorsCoverage believes filing travel insurance claims should be a straightforward, stress-free process. Whether you need to file, update, or appeal a claim, we’ve got you covered. We care about keeping our travelers safe and secure because we’re travelers too.

How to File Claims with battleface

Filing a claim starts with completing a claim form. The claim form is a questionnaire meant to help you achieve the following:
  • Inform us about the incident that caused your claim
  • Specify the financial loss you want reimbursed
  • Supply evidence of the incident to support your claim
Once submitted, your claim is promptly assessed by a claims analyst who determines whether it meets the terms of your policy and communicates the outcome to you.

Underwriter: Spinnaker Insurance

Send Claim Form to:
+1 (855) 998 2928
Contact Information
+1 (855) 998 2928 (US & CAN)+1 (571) 500 1540 (International)
File/View Claim

battleface Insurance Plans

Find the plan you’re looking for by selecting an insurance type below.

Trip Insurance


A.M. Rating: A
battlefaceUnderwriter: Spinnaker Insurance

Custom travel protection for US residents traveling both domestically and internationally - available in 185+ countries. For an accurate quote, all travelers must reside in the same state. Travelers residing in separate states must purchase different policies.

battleface Policy Assistance

Current policyholders should log into your account for questions relating to your specific policy. For any other questions or if you need purchase information, our virtual assistant, Luna can direct you to the most current information or connect you with a live agent for further assistance.
Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.