Safe Travels International

Important renewal information about your Safe Travels International visitors insurance:

• Safe Travels International policy has the option for online extension of minimum 5 days to 2 years.
• Coverage may be renewed if it is initially purchased for a minimum of 3 months.
• It is recommended to renew your policy a day before the policy expiration date.
• Once the policy expired you no longer have the option for renewal. In such cases you may apply for a new policy.
• Premium may increase at renewal:
  • Based on applicants age at the time of renewals.
  • Rates are subject to change at underwriters discretion.
• Benefits may change based on the applicants age at the time of renewal.

Have the following information handy:

• Current I.D./Certificate number (Make sure you enter the certificate number as it is including the dash).
• Primary Insured's Birthdate.
  (Date of birth should be entered as mm/dd/yyyy)
• Credit Card Information.

The Safe Travels International travel medical insurance policy is cancellable.

If cancelled before the effective date:

• You can get a full refund if the cancellation is done before the coverage becomes effective.

If cancelled after the effective date:

• A prorated refund is possible only if no claim has been filed. For instance, if you buy the policy for 3 months from January 1 to March 31 and file a request for cancellation on January 16, then the period of January 17 to March 31 would be considered for a refund.
• A $10 cancellation fee is applicable for any policy cancelled after the effective date.

Refund:

• The refund amount, if any, will be refunded the same way it was paid. If you made the payment using a credit card, the refund will go back to the same credit card.
• Refund may take 7 to 10 business days for processing.

How to cancel:

The policy holder must send a written request to cancel the policy. The written request can be sent via email.

Send an email to: support@visitorscoverage.com

Subject line: Request for Cancellation, Policy # [provide the policy number]

Provide complete details including policy number, date of purchase, and the reason for plan cancellation.

Upon receiving this information, we will initiate the policy cancellation with the insurance company. Please allow 7-10 business days to process the cancellation.

NOTE: If you are not the policy holder and are communicating on behalf of the policy holder, add the following authorization:

"I am son/daughter of the insured and have the authorization from the insured to cancel the insurance coverage. Since the Insured does not have access to communications to provide a written request for cancellation as required I am making this request on behalf of the insured."