How to Use Visitors Travel Insurance at a Pharmacy

How to Use Visitors Travel Insurance at a Pharmacy

Traveling abroad can be an exciting adventure. You don’t need the added stress of having to figure out how to use your insurance at a pharmacy.

Traveling to a foreign country means being exposed to unfamiliar environments and potential health risks. In such situations, access to prescription medications may be essential for managing new injuries or illnesses that occur while abroad.

However, obtaining medications abroad can be challenging, especially if you're unfamiliar with local healthcare systems or face language barriers. Visitors travel insurance addresses these challenges by providing access to a network of participating pharmacies where you can fill prescriptions and receive necessary medications.

In this guide, we'll explore the process of using travel insurance at a pharmacy, including important considerations and step-by-step instructions.

Understanding Visitors Travel Insurance

Travel medical insurance, or visitors insurance, offers coverage for emergency medical expenses, including doctor visits, hospitalization, prescription medications, and other necessary treatments for new illnesses or injuries that happen while traveling outside of your home country.

Coverage varies depending on the type of plan and provider, so it's crucial to review your policy details to understand what is covered.

How Do I Get Medicine on Travel Insurance?

When seeking medical care abroad and using visitors insurance at a pharmacy, there are several key steps to keep in mind:

Step 1: Verify Coverage

Before visiting a pharmacy, review your travel insurance policy to confirm coverage for prescription medications. Pay attention to any coverage limits, deductibles, and exclusions related to pre-existing conditions or specific medications.

Step 2: Choose a Participating Pharmacy

Many travel insurance plans have a network of participating pharmacies where you can use your insurance coverage. Check with your insurance provider or review your policy documents to find a list of approved pharmacies in your area.

Step 3: Present Your Insurance Information

When you visit the pharmacy, provide your travel insurance information to the pharmacist. This may include your insurance card, policy number, and any other necessary details. The pharmacist will verify your coverage and process the prescription accordingly.

Step 4: Pay Any Required Fees

Depending on your policy, you may be responsible for paying a deductible, copayment, or coinsurance amount for the prescription medication. Be prepared to pay any required fees at the pharmacy counter. You will submit a claim in the next step to be reimbursed. 

Step 5: Submit Claim for Reimbursement

After purchasing the medication, keep copies of all documentation related to the transaction, including receipts and invoices. You may need this information when submitting a claim for reimbursement to your travel insurance provider.

Buying Medicine at a Pharmacy

  • Make an upfront payment.
  • Ask for the receipts.
  • You can claim this money from the insurance company, as per the policy coverage.
  • Since pharmacies don't store information in their systems for short-term insurance such as Visitor Insurance, you need to make an upfront payment at the pharmacy which you can claim from the insurance company later.

Understanding Exclusions and Limitations

While visitors travel insurance can be a valuable resource for accessing medications abroad, it's essential to be aware of any exclusions or limitations that may apply. These may include restrictions on certain types of medications, coverage limits, or requirements for pre-authorization. Be sure to clarify any questions or concerns with your insurance provider before filling your prescription.

VisitorsCoverage Is Here To Help

Need more assistance on how to navigate your policy or how to use your travel medical insurance at a pharmacy? Feel free to give our Customer Success Team a call to help clarify any questions or concerns you may have. We are always happy to help. 

Frequently Asked Questions


Can I use my visitors travel insurance at any pharmacy?

Yes, you can use your visitors insurance policy at a pharmacy when receiving medication for a new injury or illness while in the U.S. It's best to use network pharmacies affiliated with your insurance provider to maximize coverage and streamline the claims process.


Are prescription medications covered under visitors travel insurance?

Most visitors travel insurance plans offer coverage for prescription medications for necessary treatment related to new and unforeseen injuries or ailments that happen during your covered visit to the U.S. Coverage details may vary from plan to plan, so it's essential to review your policy for more details.


How do I know if a pharmacy accepts my visitors travel insurance?

Your insurance provider's website or mobile app typically has a directory of network pharmacies that accept your coverage.


What if the pharmacy does not accept my travel insurance?

If the pharmacy does not accept your travel insurance, you may need to pay for the prescription upfront and submit a claim for reimbursement to your insurance provider.


How do I get a prescription refill of medications that are not prescribed by a U.S.-based doctor?

You must visit a doctor in the U.S. to get the medication prescription. Unlike most other countries, pharmacies will not give you medications without a proper written prescription from a U.S.-based, licensed medical doctor/service provider.

It's important to note that most travel insurance plans do not offer coverage for recurring medications that you may take in your home country. Prescriptions that are covered under travel insurance must be for new injuries or illnesses that have occurred during your travels which require medication as prescribed by a licensed U.S. physician.


My parents have a pre-existing condition that requires medication. Can I buy their prescription medication from a pharmacy? Will it be covered?

Most pre-existing conditions and related treatment are not covered by visitors medical insurance.

There are, however, some plans that can cover pre-existing conditions. If you think there is a high likelihood that you will need pre-existing condition coverage, make sure you take time to explore your insurance policy options.