Why can I not buy the USVisit-Pro plan on your website?

The USVisit-Pro plan is temporarily unavailable effective 5/1/23 as it is currently undergoing improvements.

When will this plan be available online?

At this point in time we do not have any specific date, we are hoping to bring it back very soon.

I wanted to buy a pre-existing conditions travel medical plan, do you have any recommendations?

Yes, we have several other options that are equally good and are A-rated pre-existing travel medical insurance plans that you can consider enrolling in. Here is the pre-existing condition medical insurance listing. You can also contact our licensed travel insurance experts if you need any assistance.

I am an existing USVisit-Pro policyholder, will there be any impact on policy coverage, and how would I manage my policy?

There is no impact to existing USVisit-Pro policyholders. The policyholders will continue to receive coverage as per their policy terms and conditions at the time of purchase. As an existing USVisit-Pro policyholder, you can manage your policy through your Account and via our customer support team.

Where can I view my USVisit-Pro benefits and description of coverage?

You can view your USVisit-Pro plan specific documents and description of coverage by logging into your Account.

What if I have questions or need further assistance regarding my existing USVisit-Pro plan?

Our customer success team is here to help with any questions.

Insurance Plans
Insurance Plans
Select a plan type to learn more, or browse all of our insurance products.
Visitors Insurance
Covers medical expenses for short-term visitors to the U.S.
International Travel Insurance
Covers medical expenses during your international trip
Trip Insurance
Covers expenses related to flight cancellations, trip interruptions & baggage delays
Immigrant/Green card Insurance
Short-term medical coverage for New U.S. Immigrants & Green Card Holders
Schengen Visa Insurance Plans
Schengen visa compliant travel insurance plans - Quote and Buy
Pre-Existing Conditions Insurance
Coverage for travelers with medical conditions existing prior to policy effective dates
Learn
Learn
Understand the specifics of travel insurance and make informed purchases.
Top Questions

Acute Onset vs. Pre-Existing Conditions
Comprehensive vs. Limited Plans
How to Use Visitors Insurance
Cancel for Any Reason Benefits
For more answers, Ask an Expert

Got questions? Ask Luna!
Our Virtual Travel Insurance Assistant Luna is ready to assist you 24/7 and will have answers to many of your questions.
Knowledge Center
Helpful resources for understanding travel insurance better
Blog
Travel trends and safety tips
Learn About Claims
Everything you need to know about travel insurance claims
Claims Info

Get Quotes

Insurance Plans
Visitors Insurance
Covers medical expenses for short-term visitors to the U.S.
International Travel Insurance
Covers medical expenses during your international trip
Trip Insurance
Covers expenses related to flight cancellations, trip interruptions & baggage delays
Immigrant/Green card Insurance
Short-term medical coverage for New U.S. Immigrants & Green Card Holders
Schengen Visa Insurance Plans
Schengen visa compliant travel insurance plans - Quote and Buy
Pre-Existing Conditions Insurance
Coverage for travelers with medical conditions existing prior to policy effective dates
Browse all products
Learn
Top Questions

Acute Onset vs. Pre-Existing Conditions
Comprehensive vs. Limited Plans
How to Use Visitors Insurance
Cancel for Any Reason Benefits
For more answers, Ask an Expert
Got questions? Ask Luna!
Our Virtual Travel Insurance Assistant Luna is ready to assist you 24/7 and will have answers to many of your questions.
Blog
Travel trends and safety tips
Knowledge Center
Helpful resources for understanding travel insurance better
Learn About Claims
Everything you need to know about travel insurance claims
Why VisitorsCoverage
Claims Info
Contact Us
Resources & Support
Extend or Renew Policy

Policy Correction

Cancel Policy

Request Policy ID Card

Find Doctors & Hospitals

Claims Information

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Contact Support

Talk to a Licensed Insurance Specialist: All our agents are fully licensed and located in the United States, giving you advice you can trust with confidence. 7:00AM - 5:00PM PT (Mon-Fri)
+1 (866) 384-9104
Current Time in PT 06:00 PM Closed
Other ways to reach us:
Chat Email Schedule Call WhatsApp
Talk to a Licensed Insurance Specialist: All our agents are fully licensed and located in the United States, giving you advice you can trust with confidence. 7:00AM - 5:00PM PT (Mon-Fri)
+1 (866) 384-9104
Current Time in PT 06:00 PM Closed
Other ways to reach us:
Chat Email Schedule Call WhatsApp

USVisit-Pro Plan Notice

The following FAQs will answer some general questions regarding the USVisit-Pro plan being currently unavailable.

USVisit-Pro Plan Notice

Frequently Asked Questions

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USVisit-Pro Plan Notice

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