VisitorsCoverage is honored to receive the prestigious 2020 Silver Magellan Award from Travel Weekly, a travel trade media authority, under the “Innovation category“ for creating the first-ever smart bot in the travel insurance industry.
At VisitorsCoverage we strongly believe that technology plays a major role in achieving our mission of “simplifying travel Insurance.” Innovation is at the core of everything we do. Since its inception in 2006, VisitorsCoverage has been a pioneer in the insurtech industry, securing several patents, and developing dynamic solutions for busy travelers.
Early this year we launched “Luna” a smart interactive chatbot that leverages artificial intelligence and machine-learning capabilities to give customers the next-level experience they have come to expect.This was one of the first such implementations in the travel insurance marketplace.
We understand that modern online consumers expect websites to give them tools and resources necessary for a seamless buying experience. Our team designed Luna with this in mind. The chatbot provides a range of services, from answering a variety of questions about insurance to helping travelers manage their policy post-purchase, and pretty much everything else in between!
In the era of Covid-19, VisitorsCoverage’s mission to offer customers accurate and detailed trip insurance and travel medical coverage information has never been more important. Tools like Luna help us do just that. We’re always on the lookout for new ways to solve travelers’ problems. To quote our founder and CEO Rajeev Shrivastava, “we continue to innovate and lead the travel insurance industry with technology-driven cutting-edge solutions.”
We are thankful to our customers who challenge us to build solutions that not only meet their expectations but also inspire us to build solutions that help us grow as a company. Awards like this are just the beginning; we remain committed to helping customers safeguard their travels.