VisitorsCoverage logo

VisitorsCoverage Wins Awards for COVID Response

VisitorsCoverage Wins Awards for COVID Response

VisitorsCoverage receives a 2021 Gold Globee Award for Company Innovation of the Year and Bronze Globee for Company Rethinking of the Year

VisitorsCoverage is honored to receive two awards from the 6th Annual 2021 American Best in Business Awards (AKA The Globees) for COVID response.  We’ve been awarded a Gold Globee for ‘Company Rethinking of the Year’ and a Bronze Globee for ‘Company Innovation of the Year’. We couldn’t be more thrilled to be recognized for our innovation and adaptability during this past unprecedented year for our business and the world. 

Luna, Our Gold Globee Award-winning Innovation

VisitorsCoverage won the Gold Globee for Company Innovation of the Year by creating Luna ( our multiple award-winning smartbot), the travel insurance industry’s first-ever smartbot. At the height of the pandemic, when there was so much uncertainty around domestic and international travel requirements and restrictions, we wanted to make sure that anxious travelers had the most up-to-date information. The desire to help customers face these challenging conditions led our team of innovators to create Luna. 


Luna responds to customer queries and helps travelers understand the complicated world of travel insurance. The tool helps customers understand the new and often shifting COVID-19-related restrictions and rules. Some of the smartbot’s specific capabilities include assistance with pre-sales, post-sales, customer service, responding to policy-specific customer queries as well as general travel insurance questions, and providing plan options specific to each traveler’s needs.

The Bronze Globee for Company Rethinking of the Year

Winning the Bronze Globee for Company Rethinking of the Year is a testament to our agility. The travel industry faced unprecedented challenges at the start of the COVID-19 pandemic. As countries closed their borders and cities across the globe issued stay-at-home orders, leisure travel came to a halt. 


Some travel, however, was deemed essential. VisitorsCoverage moved quickly to protect these travelers by offering the most extensive portfolio of travel medical plans covering COVID-19. These plans included VisitorsCoverage’s flagship product, CoverAmerica-Gold. This plan offers COVID-19 safeguards like quarantine reimbursement, border protection, legal/attorney fees, dental and vision coverage, and public emergency health screening benefits. CoverAmerica-Gold was the first travel medical insurance product on the market with no-fee cancellation options. This benefit allows policyholders to recoup certain prepaid financial expenses should they need to cancel or reschedule their travel plans.

Continuing the Mission

VisitorsCoverage is driven by technology and flexibility. These are two of the main reasons we remain an industry game-changer after over 15 years in the field. We will continue to harness the power of technology to streamline the travel insurance buying process and to educate travelers on their coverage options. We weathered the pandemic’s twists and turns with agility and adaptability for our customers and our employees. Receiving these Globee awards  validates our business model and spurs us on as we continue our mission of educating and protecting travelers throughout the world.  

Along with these new feathers in our cap, we have a long list of prestigious awards that are testament to our leadership in this industry on every front, be it technology, innovation or customer experience; we’ve championed them all.  

About The American Best in Business Awards Program

The American Best in Business Awards program recognizes the achievements of businesses and professionals across the country. From new product innovations to creating a productive workplace, the awards honor a wide range of accomplishments each year. In its 6th year, the program added categories related to COVID response.  




Related Articles

COVID-19 Coverage for Visitors to the US

Although the COVID-19 outbreak has put a pause on worldwide travel, vaccine rollouts and easing…

5 Things You Need to Know About Travel Insurance and COVID-19

The novel coronavirus has changed many facets of daily life as health precautions and other…

A Parent’s Checklist for Successful Travel During COVID-19

If you’re traveling with your family and are anxious about travel in light of the…

US State Department Relaxes Travel Advisories for COVID-19 in 2020

After more than four months of “do not travel” recommendations, on Thursday, August 6 the…

Your Quick Guide to Vacation Home Rentals During COVID-19

Before you plan your next vacation, you may want to consider your options for lodging….

Attractions Less Affected by COVID-19

During the ongoing COVID-19 pandemic, most Americans have stayed close to home. Now, many of…

Tips for Seniors Traveling During COVID-19

The COVID-19 pandemic has changed the way we travel. This is especially true for senior…

Winter Vacation Home Rentals During the COVID-19 Pandemic

While many travelers are now vaccinated against COVID-19, concerns over new variants of the virus…

Safer Places for Travel during Covid Pandemic in 2021

2020 has put us all through the wringer. After months of remote work, limited travel…

Find COVID-19 Coverage Before Your Next Trip

*Updated July 29, 2021 If you’re thinking about traveling, you might also think about travel…

VisitorsCoverage’s Response to COVID Crisis in India

VisitorsCoverage, a California-based Insurtech company in the travel insurance industry, has been working closely with…

What Travelers Need to Know about COVID-19 Test Requirements

Note: Please visit the CDC website for the most up-to-date information regarding COVID-19. As the…

What to Do If You Test Positive for Covid while Traveling

Testing positive for COVID-19 is a realistic concern for travelers, and it’s an unfortunate reality…

What are the Latest Covid-Related Entry Restrictions?

Note: Due to the recent surge in Omicron offshoot BA.5, the Covid-related travel restrictions listed…

To Isolate or Quarantine?  (When it comes to travel insurance, that is the question!)

As most countries are now open – for business and leisure- there may be times…


Plan features listed here are high level, provided for your convenience and information purpose only. Please review the Evidence of Coverage and Plan Contract (Policy) for a detailed description of Coverage Benefits, Limitations and Exclusions. Must read the Policy Brochure and Plan Details for complete and accurate details. Only the Terms and Conditions of Coverage Benefits listed in the policy are binding.